//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~accessRights:"restricted"
~person:"Gil Saura, Irene"
~person:"Sesé, F. Javier"
~subject:"Service quality"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Customer value"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Service quality
Customer value
8
Kundenwert
8
Beziehungsmarketing
7
Relationship marketing
7
Consumer behaviour
4
Customer satisfaction
4
Konsumentenverhalten
4
Kundenzufriedenheit
4
Betriebliche Wertschöpfung
3
Dienstleistungsqualität
3
Value creation
3
Brand image
2
Brand management
2
CHAID
2
Einzelhandel
2
Financial services
2
Finanzdienstleistung
2
Markenführung
2
Markenimage
2
Retail trade
2
customer profitability
2
Bank
1
Bankgeschäft
1
Banking services
1
Brand equity
1
Causal models
1
Cognition
1
Cognitive and affective satisfaction
1
Construct validity
1
Corporate reputation
1
Customer integration
1
Customer profitability
1
Distribution channel
1
Emotion
1
Firmenimage
1
Generational cohorts
1
Generationengerechtigkeit
1
Higher-order measures
1
Hospitality
1
more ...
less ...
Online availability
All
Undetermined
Type of publication
All
Article
3
Type of publication (narrower categories)
All
Article in journal
3
Aufsatz in Zeitschrift
3
Language
All
English
3
Author
All
Gil Saura, Irene
Sesé, F. Javier
Del Chiappa, Giacomo
3
Gallarza, Martina G.
3
Al Haj Eid, Mohammad Badi’
2
Arteaga-Moreno, Francisco
2
Chon, Kaye
2
Dandis, Ala' Omar
2
Dedeoğlu, Bekir Bora
2
El-Adly, Mohammed Ismail
2
Eriksson, Maria
2
Guo, Lin
2
Hao, Fei
2
Hogan, Suellen J.
2
Hollebeek, Linda D.
2
Ingelsson, Pernilla
2
Itani, Omar S.
2
Iyer, Pramod
2
Le Nguyen Hau
2
McColl-Kennedy, Janet R.
2
Melero-Polo, Iguácel
2
Mostafa Rasoolimanesh, S.
2
Pham Ngoc Thuy
2
Snyder, Hannah
2
Tang, Chuanyi
2
Witell, Lars
2
Aagja, Jayesh
1
Abu Bakar Sade
1
Afifi, Iqbal
1
Aghdaie, Fathollah Amiri
1
Agyapong, Kingsley
1
Ahn, Jiseon
1
Aitken, James
1
Al Nasser, Amjad
1
Al-Wugayan, Adel A. A.
1
Alshibliy, Haitham Hmoud
1
Amini, Ahdia
1
Anderl, Eva
1
Anderson, Laurel
1
Angriawan, Arifin
1
Arteaga, Francisco
1
more ...
less ...
Published in...
All
Journal of service management
1
Journal of service research
1
Journal of service research : JSR
1
Source
All
ECONIS (ZBW)
3
Showing
1
-
3
of
3
Sort
Relevance
Date (newest first)
Date (oldest first)
1
Customer equity drivers, customer experience quality, and customer profitability in banking services : the moderating role of social influence
Gao, Lily
;
Melero-Polo, Iguácel
;
Sesé, F. Javier
- In:
Journal of service research
23
(
2020
)
2
,
pp. 174-193
Persistent link: https://www.econbiz.de/10012216517
Saved in:
2
Customer-firm interactions and the path to profitability : a chain-of-effects model
Cambra-Fierro, Jesús
;
Melero-Polo, Iguácel
;
Sesé, F. …
- In:
Journal of service research : JSR
21
(
2018
)
2
,
pp. 201-218
Persistent link: https://www.econbiz.de/10011855798
Saved in:
3
A multidimensional service-value scale based on Holbrook's typology of customer value : bridging the gap between the concept and its measurement
Gallarza, Martina G.
;
Arteaga, Francisco
;
Del Chiappa, …
- In:
Journal of service management
28
(
2017
)
4
,
pp. 724-762
Persistent link: https://www.econbiz.de/10011731230
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->