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~person:"Hanks, Lydia"
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Search: subject_exact:"Konsumentenverhalten"
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Consumer behaviour
24
Konsumentenverhalten
24
Gastronomie
13
Restaurant industry
13
Dienstleistungsqualität
10
Service quality
10
Beziehungsmarketing
8
Relationship marketing
8
Customer satisfaction
5
Emotion
5
Kundenzufriedenheit
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Restaurants
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Social servicescape
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Brand image
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Markenimage
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Share Economy
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Sharing economy
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Social relations
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Soziale Beziehungen
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place attachment
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restaurants
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social servicescape
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Complaint management
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Consumer behavior
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Hanks, Lydia
Han, Heesup
83
Mattila, Anna S.
63
Septianto, Felix
52
Paul, Justin
50
Dwivedi, Yogesh Kumar
49
Loureiro, Sandra Maria Correia
45
Hollebeek, Linda D.
38
Thaichon, Park
38
Kim, Jungkeun
37
Belk, Russell W.
36
Phau, Ian
36
Ko, Eunju
34
Lusk, Jayson L.
34
Rana, Nripendra P.
33
Kim, Seongseop
31
Nayga, Rodolfo M.
30
Wu, Luorong
30
Grewal, Dhruv
29
Japutra, Arnold
29
Balaji, M. S.
28
Park, Jungkun
28
Prashar, Sanjeev
27
Jang, Soocheong
26
Line, Nathaniel D.
26
Rahman, Zillur
26
Ahn, Jiseon
25
Dhir, Amandeep
25
Ko, Yong Jae
25
Law, Chun Hung Roberts
25
Liu, Qing
25
Martínez-López, Francisco J.
25
Vrontis, Demetris
25
Bang, Nguyen
24
Gázquez-Abad, Juan Carlos
24
Hwang, Jinsoo
24
Jebarajakirthy, Charles
24
Khare, Arpita
24
Kumar, V.
24
So, Kevin Kam Fung
24
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International journal of hospitality management
9
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
4
Journal of hospitality marketing & management
3
International journal of contemporary hospitality management
2
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
2
Journal of service research : JSR
1
Journal of travel and tourism marketing
1
The Cornell hospitality quarterly
1
Tourism management : research, policies, practice
1
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ECONIS (ZBW)
24
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1
Assigning credit and blame : how delivery services affect restaurant EWOM
Line, Nathaniel D.
;
Hanks, Lydia
;
Dogru, Tarik
;
Lu, Lu
- In:
International journal of hospitality management
117
(
2024
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014457824
Saved in:
2
Platform-centric vs. multi-party service failure : an examination of consumers' negative word of mouth about sharing economy platforms
Wu, Luorong
;
Liu, Qing
;
Ma, Shihan
;
Hanks, Lydia
- In:
International journal of contemporary hospitality management
35
(
2023
)
4
,
pp. 1332-1375
Persistent link: https://www.econbiz.de/10014280782
Saved in:
3
Expanding the methodological approach to the social servicescape : moving from measurement to manipulation
Hanks, Lydia
;
Line, Nathaniel D.
;
Zhang, Lu
- In:
The Cornell hospitality quarterly
62
(
2021
)
1
,
pp. 157-168
Persistent link: https://www.econbiz.de/10012426047
Saved in:
4
Consumption authenticity in the accommodations industry : the keys to brand love and brand loyalty for hotels and Airbnb
Mody, Makarand Amrish
;
Hanks, Lydia
- In:
Journal of travel research : a quarterly publication of …
59
(
2020
)
1
,
pp. 173-189
Persistent link: https://www.econbiz.de/10012151303
Saved in:
5
Boredom-induced switching behavior in the restaurant industry : the mediating role of attachment
Line, Nathaniel D.
;
Hanks, Lydia
- In:
Journal of hospitality & tourism research : JHTR ; the …
43
(
2019
)
1
,
pp. 101-119
Persistent link: https://www.econbiz.de/10011997142
Saved in:
6
The social servicescape : a multidimensional operationalization
Line, Nathaniel D.
;
Hanks, Lydia
- In:
Journal of hospitality & tourism research : JHTR ; the …
43
(
2019
)
2
,
pp. 167-187
Persistent link: https://www.econbiz.de/10011997254
Saved in:
7
The joint effect of power, relationship type, and corporate social responsibility type on customers' intent to donate
Zhang, Lu
;
Hanks, Lydia
;
Line, Nathaniel D.
- In:
Journal of hospitality & tourism research : JHTR ; the …
43
(
2019
)
3
,
pp. 374-394
Persistent link: https://www.econbiz.de/10011997332
Saved in:
8
Parallel pathways to brand loyalty : mapping the consequences of authentic consumption experiences for hotels and Airbnb
Mody, Makarand Amrish
;
Hanks, Lydia
;
Dogru, Tarik
- In:
Tourism management : research, policies, practice
74
(
2019
),
pp. 65-80
Persistent link: https://www.econbiz.de/10012128566
Saved in:
9
When birds flock together : an identification of the destination social servicescape
Line, Nathaniel D.
;
Hanks, Lydia
;
McGinley, Sean
- In:
Journal of travel and tourism marketing
35
(
2018
)
7
,
pp. 882-894
Persistent link: https://www.econbiz.de/10011941772
Saved in:
10
Birds of a feather donate together : understanding the relationship between the social servicescape and CSR participation
Line, Nathaniel D.
;
Hanks, Lydia
;
Zhang, Lu
- In:
International journal of hospitality management
71
(
2018
),
pp. 102-110
Persistent link: https://www.econbiz.de/10011849621
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