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~accessRights:"restricted"
~subject:"Customer satisfaction"
~subject:"Informationstechnik"
~subject:"Lieferkette"
~subject:"United States"
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Search: subject_exact:"Elektronischer Handel"
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Customer satisfaction
Informationstechnik
Lieferkette
United States
Electronic Commerce
5,448
E-commerce
5,226
Online-Handel
4,346
Online retailing
4,345
Consumer behaviour
2,837
Konsumentenverhalten
2,837
Online-Marketing
1,347
Internet marketing
1,338
Social Web
1,091
Social web
1,091
Internet
963
Digitalisierung
869
Einzelhandel
839
Retail trade
833
Digitization
822
Relationship marketing
816
Beziehungsmarketing
815
Digital platform
706
Digitale Plattform
706
Kundenzufriedenheit
601
Viral marketing
600
Virales Marketing
600
Dienstleistungsqualität
449
Service quality
449
Confidence
414
Vertrauen
414
Information technology
404
e-commerce
398
Distribution channel
375
Vertriebsweg
375
Supply chain
361
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360
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344
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336
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Rana, Nripendra P.
8
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Huang, George Q.
6
Pratap, Saurabh
6
Kumar, Vikas
5
Cavallo, Alberto
4
Cheng, T. C. E.
4
Dan, Bin
4
Dwivedi, Yogesh Kumar
4
Einav, Liran
4
Gorodnichenko, Yuriy
4
Kollmann, Tobias
4
Levin, Jonathan
4
Li, Xiang
4
Moriuchi, Emi
4
Ordóñez de Pablos, Patricia
4
Parayitam, Satyanarayana
4
Parcu, Pier Luigi
4
Shah, Bhavin J.
4
Talavera, Oleksandr
4
Tandon, Urvashi
4
Verma, Pranay
4
Wang, Yuyan
4
Adam, Ibrahim Osman
3
Adil, Mohd
3
Ahlemann, Frederik
3
Alhassan, Muftawu Dzang
3
Anderson, Rolph E.
3
Baier, Daniel
3
Bradley, Graham L.
3
Brennan, Timothy John
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Chen, Kebing
3
Crew, Michael A.
3
Daultani, Yash
3
Davidavičienė, Vida
3
Gajjar, Hasmukh
3
Gao, Dandan
3
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3
Guo, Xiaolong
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IGI Global
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Edward Elgar Publishing
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Annual International Scientific Conference "Digital Transformation in Industry: Trends, Management, Strategies" <4., 2022, Jekaterinburg>
1
Annual International Scientific Conference “Digital Transformation in Industry: Trends, Management, Strategies” <3., 2021, Online>
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Aptus Research Solutions
1
Association of Italian Organization Studies Academics / Annual workshop <21., 2020, Mailand>
1
Bundesverband Materialwirtschaft, Einkauf und Logistik
1
Conference on "Smart Technologies for an Inclusive World" <2020, Online>
1
Conference on Postal and Delivery Economics <24., 2016, Florenz>
1
Conference on Postal and Delivery Economics <27., 2019, Dublin>
1
Conference “Competition on the Internet” <2013, München>
1
ENTER 2023 eTourism Conference <30., 2023, Johannesburg>
1
ENTER22_372 Nankai <Veranstaltung> <29., 2022, Online>
1
Healthcare Information and Management Systems Society
1
ISPIM Innovation Conference <33., 2022, Kopenhagen>
1
Information Resources Management Association
1
Institut Ėkonomiki <Ekaterinburg>
1
International Conference on Business Excellence <15., 2021, Bukarest>
1
International Conference on Business Excellence <16., 2022, Bukarest>
1
International Conference on Entrepreneurship, Business and Technology <2022, Online>
1
International Conference on Information and Communication Technologies in Tourism <(1999 :Innsbruck, Austria)>
1
International Scientific-Practical Conference <2021, Online>
1
International eTourism Conference <31., 2024, Izmir>
1
ItAIS <18., 2021, Trient>
1
Ludwig-Maximilians-Universität München
1
National Bureau of Economic Research
1
NetLibrary, Inc
1
Springer Gabler <Firma>
1
Springer International Publishing
1
Zhizhuan Business Research Institute
1
ebrary, Inc
1
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Journal of retailing and consumer services
76
SpringerLink / Bücher
38
International journal of production economics
37
International journal of production research
32
Journal of business research : JBR
29
Transportation research / E : an international journal
26
Journal of internet commerce
24
European journal of operational research : EJOR
23
Technological forecasting & social change : an international journal
17
International journal of electronic marketing and retailing : IJEMR
16
Working paper / National Bureau of Economic Research, Inc.
16
International journal of hospitality management
14
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
14
Springer eBook Collection
14
Industrial marketing management : the international journal for industrial and high-tech firms
13
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
13
Asia Pacific journal of marketing and logistics
12
Electronic commerce research
12
Managerial and decision economics : MDE ; the international journal of research and progress in management economics
12
International journal of e-business research : an official publication of the Information Resources Management Association
11
International journal of logistics : research and applications
11
International journal of business information systems : IJBIS
10
International journal of retail and distribution management
10
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
9
Journal of strategic marketing
9
Management science : journal of the Institute for Operations Research and the Management Sciences
9
Omega : the international journal of management science
9
Other Infrastructure Study
9
Service business
9
Telecommunications policy : the international journal of digital economy, data sciences and new media
9
Tourism management : research, policies, practice
9
Information systems and e-business management : ISeB
8
Journal of hospitality marketing & management
8
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
8
Journal of retailing
8
Manufacturing & service operations management : M & SOM
8
Springer eBook Collection / Business and Economics
8
The journal of business & industrial marketing
8
Applied economics
7
Information systems research : ISR
7
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ECONIS (ZBW)
1,522
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1,522
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1
Operation strategy in an E-commerce platform supply chain : whether and how to introduce live streaming services?
Zhang, Xuemei
;
Chen, Haoran
;
Liu, Zhi
- In:
International transactions in operational research : a …
31
(
2024
)
2
,
pp. 1093-1121
Persistent link: https://www.econbiz.de/10014441156
Saved in:
2
Impacts of consumer virtual showrooming behavior on manufacturer and retailer strategic decisions in a dual-channel supply chain
Qiu, Ruozhen
;
Li, Chunxia
;
Sun, Minghe
- In:
European journal of operational research : EJOR
313
(
2024
)
1
,
pp. 325-342
Persistent link: https://www.econbiz.de/10014456564
Saved in:
3
Logistics mode selection and information sharing in a cross-border e-commerce supply chain with competition
Zhang, Xumei
;
Zha, Xiaoyu
;
Dan, Bin
;
Liu, Yi
;
Sui, Ronghua
- In:
European journal of operational research : EJOR
314
(
2024
)
1
,
pp. 136-151
Persistent link: https://www.econbiz.de/10014456837
Saved in:
4
Enhance understandings of Online Food Delivery's service quality with online reviews
Ma, Bohao
;
Wong, Yiik Diew
;
Teo, Chee Chong
;
Wang, Ziyang
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014460837
Saved in:
5
Coupon promotion and inventory strategies of a supplier considering an e-commerce platform's omnichannel coupons
Zhang, Yue
;
Hu, Xiaojian
;
Yao, Gang
;
Xu, Liangcheng
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-20
Persistent link: https://www.econbiz.de/10014462174
Saved in:
6
Digital technology, e-commerce, and economic inequality : the case of China
Liu, Nian
;
Qian, Yihe
;
Gu, Xinhua
;
Li, Guoqiang
- In:
International review of economics & finance : IREF
91
(
2024
),
pp. 259-271
Persistent link: https://www.econbiz.de/10014492143
Saved in:
7
A comparative analysis of contactless e-service encounters in online platforms
Lee, Sang M.
;
Hong, Soon Goo
;
Lee, Donhee
- In:
Service business
18
(
2024
)
1
,
pp. 1-26
Persistent link: https://www.econbiz.de/10014504707
Saved in:
8
Offline-to-online and online-to-offline (a reciprocal O2O model) : re-patronage in an omni-channel
Liao, Shu-Hsien
;
Hu, Da-Chian
;
Liu, Hui-Ling
- In:
International journal of retail and distribution management
52
(
2024
)
3
,
pp. 341-354
Persistent link: https://www.econbiz.de/10014513281
Saved in:
9
Systematic investigation of the logistics service quality of cross-border e-commerce : a mixed-methods perspective
Zhang, Yu
;
Yuan, Yafen
;
Su, Jiafu
- In:
Asia Pacific journal of marketing and logistics
36
(
2024
)
3
,
pp. 549-564
Persistent link: https://www.econbiz.de/10014486759
Saved in:
10
Measuring customer satisfaction in electronic commerce : the impact of e-service quality and user experience
Mamakou, Xenia J.
;
Zaharias, Panagiotis
;
Milesi, Maria
- In:
International journal of quality & reliability management
41
(
2024
)
3
,
pp. 915-943
Persistent link: https://www.econbiz.de/10014483077
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