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~accessRights:"restricted"
~subject:"Deutschland"
~subject:"E-commerce"
~subject:"Online-Handel"
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Search: subject_exact:"Customer orientation"
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Deutschland
E-commerce
Online-Handel
Beziehungsmarketing
8,242
Relationship marketing
8,242
Consumer behaviour
4,339
Konsumentenverhalten
4,339
Customer satisfaction
2,391
Kundenzufriedenheit
2,391
Service quality
1,799
Dienstleistungsqualität
1,798
Brand management
1,392
Markenführung
1,392
Social Web
1,062
Social web
1,062
Brand image
1,053
Markenimage
1,053
Lieferantenmanagement
850
Supplier relationship management
850
Online-Marketing
840
Internet marketing
836
Customer integration
814
Kundenintegration
812
Brand
694
Markenartikel
682
Einzelhandel
650
Retail trade
649
Online retailing
613
Confidence
607
Vertrauen
606
Electronic Commerce
569
Marketing management
562
Marketingmanagement
562
Kundenwert
521
Customer value
511
Emotion
450
Customer service
444
Kundenservice
441
Betriebliche Wertschöpfung
399
Value creation
399
Viral marketing
374
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375
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Article
826
Book / Working Paper
218
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2
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Article in journal
778
Aufsatz in Zeitschrift
778
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60
Aufsatz im Buch
49
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49
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47
Thesis
31
Collection of articles of several authors
10
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10
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10
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10
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6
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4
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4
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4
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3
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3
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3
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3
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3
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1
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1
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1
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1
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1
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1
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1
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English
828
German
219
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Günter, Bernd
6
Helm, Sabrina
5
Homburg, Christian
5
Huber, Frank
5
Karjaluoto, Heikki
5
Quach, Sara
5
Ratten, Vanessa
5
Schumann, Jan Hendrik
5
Swoboda, Bernhard
5
Thaichon, Park
5
Foscht, Thomas
4
Herrmann, Andreas
4
Kumar, Vikas
4
Moriuchi, Emi
4
Piller, Frank T.
4
Schramm-Klein, Hanna
4
Theobald, Elke
4
Agrebi, Meriem
3
Akturk, M. Serkan
3
Anderl, Eva
3
Barari, Mojtaba
3
Eggert, Andreas
3
Filieri, Raffaele
3
Frasquet Deltoro, Marta
3
Gallino, Santiago
3
Ganguli, Shirshendu
3
Gao, Fei
3
Gopalakrishna B. V.
3
Goutam, Doddahulugappa
3
Gursimranjit Singh
3
Hellström, Daniel
3
Hjort, Klas
3
Hübner, Alexander
3
Jacob, Frank
3
Kleinaltenkamp, Michael
3
Künzel, Hansjörg
3
Matos, Celso Augusto de
3
Ranzinger, Alexandra
3
Reichwald, Ralf
3
Riekhof, Hans-Christian
3
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Springer Fachmedien Wiesbaden
17
IGI Global
3
European Health Care Conference <2, 2011, Hamburg>
1
Interdisziplinäre Tagung des Forschungsnetzwerkes Europäische Kulturen in der Wirtschaftskommunikation <17., 2017, Frankfurt am Main>
1
International Conference on Information and Communication Technologies in Tourism <(1999 :Innsbruck, Austria)>
1
Landesanstalt für Medien Nordrhein-Westfalen
1
Ludwig-Maximilians-Universität München
1
NetLibrary, Inc
1
Nomos Verlagsgesellschaft
1
Organisation for Economic Co-operation and Development
1
Springer-Verlag GmbH
1
ebrary, Inc
1
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SpringerLink / Bücher
105
Journal of retailing and consumer services
77
Springer eBook Collection / Business and Economics
43
Journal of business research : JBR
40
Industrial marketing management : the international journal for industrial and high-tech firms
16
The journal of business & industrial marketing
14
Asia Pacific journal of marketing and logistics
13
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
13
International journal of retail and distribution management
12
Journal of internet commerce
12
Electronic commerce research
11
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
11
Gabler Edition Wissenschaft
10
International journal of e-business research : an official publication of the Information Resources Management Association
10
International journal of electronic marketing and retailing : IJEMR
10
International journal of retail & distribution management
10
Technological forecasting & social change : an international journal
10
International journal of internet marketing and advertising : IJIMA
9
Journal of retailing
9
Journal of strategic marketing
9
Research
9
International journal of electronic commerce : IJEC
8
Management science : journal of the Institute for Operations Research and the Management Sciences
8
Marketing : ZFP ; journal of research and management
8
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
7
International journal of business information systems : IJBIS
7
International journal of electronic customer relationship management : IJECRM
7
International journal of production research
7
Journal of customer behaviour
7
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
7
Journal of marketing
7
Journal of the Academy of Marketing Science
7
Marketing intelligence & planning
7
The international review of retail, distribution and consumer research
7
Die Betriebswirtschaft : DBW
6
Information systems and e-business management : ISeB
6
International journal of electronic business : IJEB
6
Journal of fashion marketing and management
6
Journal of management information systems : JMIS
6
Service business
6
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ECONIS (ZBW)
1,046
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1
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10
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1,046
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1
B2C multi- to single-channel : the effect of removing a consumer channel preference on consumer retailer and channel choice
Ngoh, Cheryl-lyn
;
Mellema, Hillary N.
- In:
The journal of business & industrial marketing
39
(
2024
)
1
,
pp. 53-65
Persistent link: https://www.econbiz.de/10014472710
Saved in:
2
Role of community trust in driving brand loyalty in large online B2B communities
Sethi, Amit Rakesh
;
Dash, Satyabhusan
;
Mishra, Abhishek
; …
- In:
The journal of business & industrial marketing
39
(
2024
)
2
,
pp. 256-272
Persistent link: https://www.econbiz.de/10014473031
Saved in:
3
Identifying the determinants and consequences of post-recovery satisfaction in B2B customers : a multidimensional justice theory perspective
Ahmad, Bilal
;
Yuan, Jingbo
;
Akhtar, Nadeem
;
Ashfaq, Muhammad
- In:
The journal of business & industrial marketing
39
(
2024
)
2
,
pp. 423-437
Persistent link: https://www.econbiz.de/10014473086
Saved in:
4
On merchandise return policy, entrepreneurial internet retail, and customer reviews : insights from an observational study
García-Dastugue, Sebastián J.
;
Nilakantan, Rahul
; …
- In:
Journal of business logistics
45
(
2024
)
1
,
pp. 1-23
Persistent link: https://www.econbiz.de/10014477709
Saved in:
5
Impacts of user-generated images in online reviews on customer engagement : a panel data analysis
Li, Hengyun
;
Liu, Hongbo
;
Shin, Hyejo Hailey
;
Ji, Haipeng
- In:
Tourism management : research, policies, practice
101
(
2024
),
pp. 1-18
Persistent link: https://www.econbiz.de/10014457727
Saved in:
6
Learning efficient in-store picking strategies to reduce customer encounters in omnichannel retail
Neves-Moreira, Fábio
;
Amorim, Pedro
- In:
International journal of production economics
267
(
2024
),
pp. 1-16
Persistent link: https://www.econbiz.de/10014460472
Saved in:
7
Customization at a glance : investigating consumer experiences in mobile commerce applications
Siyal, Abdul Waheed
;
Chen, Hongzhuan
;
Shah, Syed Jamal
; …
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014460860
Saved in:
8
Exploring online consumer reviews of customized apparel products
Shin, Eonyou
;
Kincade, Doris H.
;
Han, Jinhee
- In:
Journal of fashion marketing and management
28
(
2024
)
1
,
pp. 139-160
Persistent link: https://www.econbiz.de/10014495507
Saved in:
9
Impact of socioeconomic status on customer e-loyalty under the moderating role of perceived self-efficacy
Ghali, Zohra
- In:
Journal of decision systems
33
(
2024
)
1
,
pp. 53-78
Persistent link: https://www.econbiz.de/10014511928
Saved in:
10
Mass customization's online sales configurator capabilities and purchase intention : the roles of psychological empowerment and ownership
Meddeb, Marwa
;
Moulins, Jean-Louis
- In:
Bringing the Soul Back to Marketing : Proceedings of …
,
(pp. 1-10)
.
2024
Persistent link: https://www.econbiz.de/10014500979
Saved in:
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