//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~accessRights:"restricted"
~subject:"Relationship marketing"
~subject:"Service quality"
~subject:"United States"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Elektronischer Handel"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Relationship marketing
Service quality
United States
Electronic Commerce
5,447
E-commerce
5,225
Online-Handel
4,347
Online retailing
4,346
Consumer behaviour
2,838
Konsumentenverhalten
2,838
Online-Marketing
1,348
Internet marketing
1,339
Social Web
1,091
Social web
1,091
Internet
964
Digitalisierung
868
Einzelhandel
839
Retail trade
833
Digitization
821
Beziehungsmarketing
815
Digital platform
706
Digitale Plattform
706
Customer satisfaction
601
Kundenzufriedenheit
601
Viral marketing
600
Virales Marketing
600
Dienstleistungsqualität
449
Informationstechnik
421
Confidence
414
Vertrauen
414
Information technology
404
e-commerce
398
Distribution channel
375
Vertriebsweg
375
Lieferkette
361
Supply chain
361
Website
360
Geschäftsmodell
343
Business model
335
Welt
329
World
329
China
318
more ...
less ...
Online availability
All
Undetermined
Free
536
Type of publication
All
Article
1,138
Book / Working Paper
110
Journal
2
Type of publication (narrower categories)
All
Article in journal
1,071
Aufsatz in Zeitschrift
1,071
Aufsatz im Buch
67
Book section
67
Graue Literatur
26
Non-commercial literature
26
Arbeitspapier
25
Working Paper
25
Aufsatzsammlung
13
Conference paper
13
Konferenzbeitrag
13
Collection of articles of several authors
10
Sammelwerk
10
Hochschulschrift
9
Thesis
7
Konferenzschrift
6
Case study
4
Conference proceedings
4
Fallstudie
4
Fallstudiensammlung
2
more ...
less ...
Language
All
English
1,215
German
35
Author
All
Schumann, Jan Hendrik
6
Karjaluoto, Heikki
5
Kumar, Vikas
5
Moriuchi, Emi
5
Quach, Sara
5
Ratten, Vanessa
5
Silva, Susana C.
5
Thaichon, Park
5
Xu, Xun
5
Cavallo, Alberto
4
Einav, Liran
4
Gallino, Santiago
4
Gorodnichenko, Yuriy
4
Levin, Jonathan
4
Parcu, Pier Luigi
4
Sreejesh, S.
4
Talavera, Oleksandr
4
Theobald, Elke
4
Agrawal, Vivek
3
Agrebi, Meriem
3
Ahn, Jiseon
3
Akturk, M. Serkan
3
Anderl, Eva
3
Anderson, Rolph E.
3
Barari, Mojtaba
3
Bijmolt, Tammo H. A.
3
Brennan, Timothy John
3
Chung, Namho
3
Crew, Michael A.
3
Duarte, Paulo
3
Filieri, Raffaele
3
Frasquet Deltoro, Marta
3
Gajjar, Hasmukh
3
Ganguli, Shirshendu
3
Gao, Fei
3
Gopalakrishna B. V.
3
Goutam, Doddahulugappa
3
Gursimranjit Singh
3
Hellström, Daniel
3
Hjort, Klas
3
more ...
less ...
Institution
All
IGI Global
16
Springer Fachmedien Wiesbaden
3
Springer-Verlag GmbH
2
Aptus Research Solutions
1
Conference on Postal and Delivery Economics <24., 2016, Florenz>
1
Conference on Postal and Delivery Economics <27., 2019, Dublin>
1
Conference “Competition on the Internet” <2013, München>
1
Edward Elgar Publishing
1
International Conference on Information and Communication Technologies in Tourism <(1999 :Innsbruck, Austria)>
1
Ludwig-Maximilians-Universität München
1
National Bureau of Economic Research
1
NetLibrary, Inc
1
Organisation for Economic Co-operation and Development
1
ebrary, Inc
1
more ...
less ...
Published in...
All
Journal of retailing and consumer services
92
Journal of business research : JBR
39
Journal of internet commerce
26
SpringerLink / Bücher
23
Industrial marketing management : the international journal for industrial and high-tech firms
20
International journal of electronic marketing and retailing : IJEMR
17
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
17
Asia Pacific journal of marketing and logistics
16
International journal of retail and distribution management
16
Working paper / National Bureau of Economic Research, Inc.
16
International journal of hospitality management
15
Technological forecasting & social change : an international journal
13
The journal of business & industrial marketing
13
Electronic commerce research
12
International journal of business information systems : IJBIS
12
International journal of e-business research : an official publication of the Information Resources Management Association
12
International journal of retail & distribution management
12
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
11
International journal of production economics
11
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
11
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
11
Journal of retailing
11
Journal of strategic marketing
11
Service business
11
International journal of internet marketing and advertising : IJIMA
10
Management science : journal of the Institute for Operations Research and the Management Sciences
10
Information systems and e-business management : ISeB
9
Information systems research : ISR
9
International journal of electronic commerce : IJEC
9
International journal of contemporary hospitality management
8
International journal of electronic business : IJEB
8
International journal of electronic customer relationship management : IJECRM
8
Journal of management information systems : JMIS
8
Tourism management : research, policies, practice
8
Transportation research / E : an international journal
8
International journal of production research
7
Journal of customer behaviour
7
Journal of marketing
7
Journal of the Academy of Marketing Science
7
The international review of retail, distribution and consumer research
7
more ...
less ...
Source
All
ECONIS (ZBW)
1,250
Showing
1
-
10
of
1,250
Sort
Relevance
Date (newest first)
Date (oldest first)
1
Role of community trust in driving brand loyalty in large online B2B communities
Sethi, Amit Rakesh
;
Dash, Satyabhusan
;
Mishra, Abhishek
; …
- In:
The journal of business & industrial marketing
39
(
2024
)
2
,
pp. 256-272
Persistent link: https://www.econbiz.de/10014473031
Saved in:
2
On merchandise return policy, entrepreneurial internet retail, and customer reviews : insights from an observational study
García-Dastugue, Sebastián J.
;
Nilakantan, Rahul
; …
- In:
Journal of business logistics
45
(
2024
)
1
,
pp. 1-23
Persistent link: https://www.econbiz.de/10014477709
Saved in:
3
Enhance understandings of Online Food Delivery's service quality with online reviews
Ma, Bohao
;
Wong, Yiik Diew
;
Teo, Chee Chong
;
Wang, Ziyang
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014460837
Saved in:
4
Exploring online consumer reviews of customized apparel products
Shin, Eonyou
;
Kincade, Doris H.
;
Han, Jinhee
- In:
Journal of fashion marketing and management
28
(
2024
)
1
,
pp. 139-160
Persistent link: https://www.econbiz.de/10014495507
Saved in:
5
A comparative analysis of contactless e-service encounters in online platforms
Lee, Sang M.
;
Hong, Soon Goo
;
Lee, Donhee
- In:
Service business
18
(
2024
)
1
,
pp. 1-26
Persistent link: https://www.econbiz.de/10014504707
Saved in:
6
Mass customization's online sales configurator capabilities and purchase intention : the roles of psychological empowerment and ownership
Meddeb, Marwa
;
Moulins, Jean-Louis
- In:
Bringing the Soul Back to Marketing : Proceedings of …
,
(pp. 1-10)
.
2024
Persistent link: https://www.econbiz.de/10014500979
Saved in:
7
Systematic investigation of the logistics service quality of cross-border e-commerce : a mixed-methods perspective
Zhang, Yu
;
Yuan, Yafen
;
Su, Jiafu
- In:
Asia Pacific journal of marketing and logistics
36
(
2024
)
3
,
pp. 549-564
Persistent link: https://www.econbiz.de/10014486759
Saved in:
8
Modelling services continuance intention : evidence from apps stores
Sze Ling Ng
;
Sajad Rezaei
;
Naser Valaei
;
Iranmanesh, …
- In:
Asia-Pacific journal of business administration
16
(
2024
)
2
,
pp. 256-281
Persistent link: https://www.econbiz.de/10014514411
Saved in:
9
Customers create customers! : assessing the role of perceived personalization, online advertising engagement and online users' modes in generating positive e-WOM
Noor, Uzma
;
Mansoor, Mahnaz
;
Shamim, Amjad
- In:
Asia-Pacific journal of business administration
16
(
2024
)
2
,
pp. 392-409
Persistent link: https://www.econbiz.de/10014514454
Saved in:
10
Measuring customer satisfaction in electronic commerce : the impact of e-service quality and user experience
Mamakou, Xenia J.
;
Zaharias, Panagiotis
;
Milesi, Maria
- In:
International journal of quality & reliability management
41
(
2024
)
3
,
pp. 915-943
Persistent link: https://www.econbiz.de/10014483077
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->