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~subject:"Retail trade"
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Search: subject:"Beziehungsmarketing"
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Retail trade
Beziehungsmarketing
8,250
Relationship marketing
8,241
Consumer behaviour
4,338
Konsumentenverhalten
4,338
Kundenzufriedenheit
2,392
Customer satisfaction
2,390
Dienstleistungsqualität
1,800
Service quality
1,798
Brand management
1,392
Markenführung
1,392
Social Web
1,061
Social web
1,061
Brand image
1,053
Markenimage
1,053
Lieferantenmanagement
851
Supplier relationship management
851
Online-Marketing
839
Internet marketing
835
Customer integration
814
Kundenintegration
812
Brand
694
Markenartikel
682
Einzelhandel
650
Online-Handel
614
Online retailing
613
Confidence
607
Vertrauen
606
Electronic Commerce
569
Marketingmanagement
562
E-commerce
561
Marketing management
561
Kundenwert
520
Customer value
510
Emotion
449
Customer service
444
Kundenservice
441
Betriebliche Wertschöpfung
399
Value creation
399
Viral marketing
374
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24
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28
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14
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8
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Gil Saura, Irene
9
Grewal, Dhruv
9
Chen, Jing
5
Frasquet Deltoro, Marta
5
Roggeveen, Anne L.
5
Al-Nabhani, Khalid
4
Bijmolt, Tammo H. A.
4
Gustafsson, Anders
4
Lombart, Cindy
4
McLean, Graeme J.
4
Moliner-Velázquez, Beatriz
4
Molinillo, Sebastian
4
Mortimer, Gary
4
Noble, Stephanie M.
4
Rubio Benito, Natalia
4
Ruiz-Molina, Maria-Eugenia
4
Schramm-Klein, Hanna
4
Shamim, Amjad
4
Soni, Pavleen
4
Aiello, Gaetano
3
Bang, Nguyen
3
Berenguer Contrí, Gloria
3
Bhardwaj, Renu
3
Bolton, Ruth N.
3
Chen, Bintong
3
Das, Manish
3
Diallo, Mbaye Fall
3
Elms, Jonathan
3
Gallino, Santiago
3
Gao, Fei
3
Hübner, Alexander
3
Ieva, Marco
3
Japutra, Arnold
3
Jebarajakirthy, Charles
3
Karjaluoto, Heikki
3
Klaus, Philipp
3
Li, Zonghuo
3
Louis, Didier
3
Maggioni, Isabella
3
Mollá Descals, Alejandro
3
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Organisation for Economic Co-operation and Development
1
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Journal of retailing and consumer services
142
Journal of business research : JBR
34
Journal of retailing
28
International journal of retail and distribution management
25
The international review of retail, distribution and consumer research
23
International journal of retail & distribution management
13
The journal of services marketing
11
Journal of strategic marketing
9
Management science : journal of the Institute for Operations Research and the Management Sciences
9
Marketing intelligence & planning
8
International journal of production economics
7
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
6
Journal of internet commerce
6
Service business
6
Technological forecasting & social change : an international journal
6
European journal of operational research : EJOR
5
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
5
Journal of service management
5
Journal of the Academy of Marketing Science
5
SpringerLink / Bücher
5
International journal of business information systems : IJBIS
4
International journal of electronic commerce : IJEC
4
Journal of fashion marketing and management
4
Managing customer experiences in an omnichannel world : melody of online and offline environments in the customer journey
4
Psychology & marketing
4
Services marketing quarterly
4
The journal of consumer marketing
4
Transportation research / E : an international journal
4
Asia Pacific journal of marketing and logistics
3
International journal of business innovation and research : IJBIR
3
International journal of electronic marketing and retailing : IJEMR
3
International journal of market research
3
International journal of production research
3
International journal of technology marketing : IJTMkt
3
Journal of Asia Business Studies
3
Journal of Indian business research
3
Journal of customer behaviour
3
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
3
Journal of marketing
3
Journal of marketing channels : ... distribution systems, strategy, and management
3
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ECONIS (ZBW)
649
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1
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10
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649
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1
B2C multi- to single-channel : the effect of removing a consumer channel preference on consumer retailer and channel choice
Ngoh, Cheryl-lyn
;
Mellema, Hillary N.
- In:
The journal of business & industrial marketing
39
(
2024
)
1
,
pp. 53-65
Persistent link: https://www.econbiz.de/10014472710
Saved in:
2
On merchandise return policy, entrepreneurial internet retail, and customer reviews : insights from an observational study
García-Dastugue, Sebastián J.
;
Nilakantan, Rahul
; …
- In:
Journal of business logistics
45
(
2024
)
1
,
pp. 1-23
Persistent link: https://www.econbiz.de/10014477709
Saved in:
3
Learning efficient in-store picking strategies to reduce customer encounters in omnichannel retail
Neves-Moreira, Fábio
;
Amorim, Pedro
- In:
International journal of production economics
267
(
2024
),
pp. 1-16
Persistent link: https://www.econbiz.de/10014460472
Saved in:
4
Customization at a glance : investigating consumer experiences in mobile commerce applications
Siyal, Abdul Waheed
;
Chen, Hongzhuan
;
Shah, Syed Jamal
; …
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014460860
Saved in:
5
The effects of hedonic shopping values on loyalty towards small retailers : the moderating role of trust
Lee, Jaeha
;
Park, Kwangsoo
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014460869
Saved in:
6
Demonstrating the influencing factors and outcomes of customer experience in omnichannel retail
Zhang, Xueting
;
Park, Younggeun
;
Park, Jaejin
;
Zhang, Hao
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014462160
Saved in:
7
S-O-R based experiential framework for measuring in-store customer satisfaction in non-fuel retailing
Shamim, Amjad
;
Muhammad Farrukh Abid
;
Ahmad, Farooq
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-20
Persistent link: https://www.econbiz.de/10014462298
Saved in:
8
The influence of social presence on customer loyalty in emerging market retail industry : the mediating role of trust
Yeboah, Asiamah
;
Afrifa-Yamoah, Ebenezer
- In:
Journal of African business
25
(
2024
)
2
,
pp. 287-308
Persistent link: https://www.econbiz.de/10014513768
Saved in:
9
Do socio-cultural factors affect the relationships between CSR and loyalty in retailing? : a three-country investigation
Diallo, Mbaye Fall
;
Lambey, Christine
;
Hasanzade, Vuesal
; …
- In:
International journal of retail and distribution management
52
(
2024
)
1
,
pp. 1-18
Persistent link: https://www.econbiz.de/10014484196
Saved in:
10
Exploring omnichannel strategies : a path to improve customer experiences
Silva, Susana C.
;
Silva, Francisca Pinto
;
Dias, Joana Carmo
- In:
International journal of retail and distribution management
52
(
2024
)
1
,
pp. 62-88
Persistent link: https://www.econbiz.de/10014484202
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