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~subject:"Service quality"
~subject:"Strategisches Management"
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Service quality
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Conceptual model
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conceptual model
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1
Human-technology dichotomy in shaping management history
Caputo, Francesco
;
Sepe, Fabiana
;
Fiano, Fabio
- In:
Journal of management history
30
(
2024
)
2
,
pp. 147-165
Persistent link: https://www.econbiz.de/10014577651
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2
Redesigning knowledge management through corporate sustainability strategy in the post-pandemic era
Padhy, Prabir Chandra
;
Lathabhavan, Remya
- In:
Journal of information & knowledge management : JIKM
22
(
2023
)
3
,
pp. 1-25
Persistent link: https://www.econbiz.de/10014388755
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3
ISO 9004 maturity model for quality in industry 4.0
Glogovac, Maja
;
Ruso, Jelena
;
Maricic, Milica
- In:
Total quality management & business excellence
33
(
2022
)
5
,
pp. 529-547
Persistent link: https://www.econbiz.de/10013166897
Saved in:
4
A
conceptual
model
to measure customer's satisfaction in electric power distribution services
Souza, Maria Eduarda Letti
;
Lima, Edson Pinheiro de
; …
- In:
Total quality management & business excellence
32
(
2021
)
2
,
pp. 199-219
Persistent link: https://www.econbiz.de/10012423581
Saved in:
5
The conceptual bases of introduction of foresight marketing into business management
Verdenhofa, Olga
;
Afanas'jev, Mykola V.
;
Panchuk, Anastasiia
- In:
Problems and perspectives in management : PPM ; …
16
(
2018
)
3
,
pp. 163-173
Persistent link: https://www.econbiz.de/10011987388
Saved in:
6
Corporate social sustainability in supply chains : a thematic analysis of the literature
Sodhi, ManMohan S.
;
Tang, Christopher S.
- In:
International journal of production research
56
(
2018
)
1/2
,
pp. 882-901
Persistent link: https://www.econbiz.de/10011877175
Saved in:
7
Is "proof" the eighth "P" of service? : a
conceptual
model
and propositions
Moorthi, Y. L. R.
;
Roy, Subhadip
- In:
Services marketing quarterly
38
(
2017
)
4
,
pp. 213-225
Persistent link: https://www.econbiz.de/10011798684
Saved in:
8
Models and strategies of family businesses internationalization : a conceptual framework and future research directions
Rexhepi, Gadaf
;
Ramadani, Veland
;
Rahdari, Amir Hossein
; …
- In:
Review of international business and strategy
27
(
2017
)
2
,
pp. 248-260
Persistent link: https://www.econbiz.de/10011771277
Saved in:
9
Alignment vs rent-extraction effects of stock options : a
conceptual
model
Catuogno, Simona
;
Saggese, Sara
;
Sarto, Fabrizia
- In:
Corporate governance : the international journal for …
16
(
2016
)
4
,
pp. 693-708
Persistent link: https://www.econbiz.de/10011616298
Saved in:
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