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~accessRights:"restricted"
~subject:"Service quality"
~subject:"United States"
~subject:"e-commerce"
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Service quality
United States
e-commerce
Electronic Commerce
5,448
E-commerce
5,226
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4,347
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4,346
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2,838
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833
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821
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706
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706
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601
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601
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600
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449
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421
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414
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404
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375
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375
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6
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5
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Sreejesh, S.
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3
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Gopalakrishna B. V.
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Law, Chun Hung Roberts
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Ricard, Line
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3
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2
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Edward Elgar Publishing
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Ludwig-Maximilians-Universität München
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Journal of retailing and consumer services
54
Journal of internet commerce
31
International journal of business information systems : IJBIS
20
International journal of electronic marketing and retailing : IJEMR
18
Management science : journal of the Institute for Operations Research and the Management Sciences
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International journal of hospitality management
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International journal of production economics
13
International journal of electronic business : IJEB
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10
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
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SpringerLink / Bücher
10
International journal of production research
9
International journal of internet marketing and advertising : IJIMA
8
Journal of business research : JBR
8
Journal of marketing research
8
International journal of business excellence : IJBEX
7
International journal of contemporary hospitality management
7
International journal of e-business research : an official publication of the Information Resources Management Association
7
International journal of services and operations management : IJSOM
7
Journal of strategic marketing
7
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
7
National tax journal
7
Electronic commerce research
6
Information systems and e-business management : ISeB
6
International journal of logistics : research and applications
6
International journal of quality and service sciences
6
International journal of retail and distribution management
6
International journal of services technology and management : IJSTM
6
Journal of management information systems : JMIS
6
Journal of organizational computing and electronic commerce
6
Manufacturing & service operations management : M & SOM
6
Service business
6
Technological forecasting & social change : an international journal
6
The international review of retail, distribution and consumer research
6
Transportation research / E : an international journal
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Asia Pacific journal of marketing and logistics
5
European journal of international management : EJIM
5
Industrial marketing management : the international journal for industrial and high-tech firms
5
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
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ECONIS (ZBW)
990
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1
Enhance understandings of Online Food Delivery's service quality with online reviews
Ma, Bohao
;
Wong, Yiik Diew
;
Teo, Chee Chong
;
Wang, Ziyang
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014460837
Saved in:
2
Digital technology, e-commerce, and economic inequality : the case of China
Liu, Nian
;
Qian, Yihe
;
Gu, Xinhua
;
Li, Guoqiang
- In:
International review of economics & finance : IREF
91
(
2024
),
pp. 259-271
Persistent link: https://www.econbiz.de/10014492143
Saved in:
3
Exploring online consumer reviews of customized apparel products
Shin, Eonyou
;
Kincade, Doris H.
;
Han, Jinhee
- In:
Journal of fashion marketing and management
28
(
2024
)
1
,
pp. 139-160
Persistent link: https://www.econbiz.de/10014495507
Saved in:
4
A comparative analysis of contactless e-service encounters in online platforms
Lee, Sang M.
;
Hong, Soon Goo
;
Lee, Donhee
- In:
Service business
18
(
2024
)
1
,
pp. 1-26
Persistent link: https://www.econbiz.de/10014504707
Saved in:
5
The pseudo-flow experience in online shopping
Mitev, Ariel Zoltán
;
Irimiás, Anna
;
Mentes, Mert
- In:
Journal of promotion management : innovations in …
30
(
2024
)
4
,
pp. 639-656
Persistent link: https://www.econbiz.de/10014513567
Saved in:
6
Systematic investigation of the logistics service quality of cross-border e-commerce : a mixed-methods perspective
Zhang, Yu
;
Yuan, Yafen
;
Su, Jiafu
- In:
Asia Pacific journal of marketing and logistics
36
(
2024
)
3
,
pp. 549-564
Persistent link: https://www.econbiz.de/10014486759
Saved in:
7
Modelling services continuance intention : evidence from apps stores
Sze Ling Ng
;
Sajad Rezaei
;
Naser Valaei
;
Iranmanesh, …
- In:
Asia-Pacific journal of business administration
16
(
2024
)
2
,
pp. 256-281
Persistent link: https://www.econbiz.de/10014514411
Saved in:
8
Measuring customer satisfaction in electronic commerce : the impact of e-service quality and user experience
Mamakou, Xenia J.
;
Zaharias, Panagiotis
;
Milesi, Maria
- In:
International journal of quality & reliability management
41
(
2024
)
3
,
pp. 915-943
Persistent link: https://www.econbiz.de/10014483077
Saved in:
9
Logistics value in e-commerce and its impact on customer satisfaction, loyalty and online retailers' performance
Kawa, Arkadiusz
;
Zdrenka, Wojciech
- In:
The international journal of logistics management
35
(
2024
)
2
,
pp. 577-600
Persistent link: https://www.econbiz.de/10014485276
Saved in:
10
Creative destruction? : impact of e-commerce on the retail sector
Chava, Sudheer
;
Oettl, Alexander
;
Singh, Manpreet
; …
- In:
Management science : journal of the Institute for …
70
(
2024
)
4
,
pp. 2168-2187
Persistent link: https://www.econbiz.de/10014519919
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