//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~institution:"ALCATEL-SEL-Stiftung für Technische und Wirtschaftliche Kommunikationsforschung"
~institution:"Edward Elgar Publishing"
~institution:"Organisation for Economic Co-operation and Development"
~institution:"RWTH Aachen"
~subject:"Beschwerdemanagement"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject:"E-commerce"
Narrow search
Delete all filters
| 5 applied filters
Year of publication
From:
To:
Subject
All
Beschwerdemanagement
Electronic Commerce
59
E-commerce
47
Internet
24
Online retailing
18
Online-Handel
18
Welt
12
World
12
Consumer behaviour
10
Konsumentenverhalten
10
Informationstechnik
8
Electronic Shopping
7
Information technology
6
Kongress
5
OECD countries
5
OECD-Staaten
5
Verbraucherverhalten
5
Consumer protection
4
Verbraucherschutz
4
Confidence
3
Electronic data interchange
3
Elektronischer Datenaustausch
3
Entwicklungsländer
3
Infrastrukturpolitik
3
Internet marketing
3
Intra-industry trade
3
Intraindustrieller Handel
3
Online-Marketing
3
Vertrauen
3
Business network
2
Complaint management
2
Computer
2
Computer industry
2
Computerindustrie
2
Computerized method
2
Computerunterstützung
2
Credit card
2
Customer satisfaction
2
Customer service
2
Data protection
2
more ...
less ...
Type of publication
All
Book / Working Paper
2
Type of publication (narrower categories)
All
Hochschulschrift
2
Aufsatzsammlung
1
Collection of articles of several authors
1
Collection of articles written by one author
1
Graue Literatur
1
Non-commercial literature
1
Sammelwerk
1
Sammlung
1
Thesis
1
more ...
less ...
Language
All
English
2
Author
All
Aswege, Frederike von
1
Hellemann, Niklas Jan
1
Institution
All
ALCATEL-SEL-Stiftung für Technische und Wirtschaftliche Kommunikationsforschung
Edward Elgar Publishing
Organisation for Economic Co-operation and Development
RWTH Aachen
Published in...
All
Apprimus Edition Wissenschaft
1
Edition Wissenschaft Apprimus
1
Source
All
ECONIS (ZBW)
2
Showing
1
-
2
of
2
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Understanding antecedents and moderators of post-complaint customer purchase behavior in online retailing
Aswege, Frederike von
-
2020
Persistent link: https://www.econbiz.de/10012403851
Saved in:
2
Managing expectations : explaining and influencing post-purchase evaluations and return intentions in online retailing
Hellemann, Niklas Jan
-
2017
Persistent link: https://www.econbiz.de/10011705406
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->