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~institution:"Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>"
~subject:"Konsumentenverhalten"
~subject:"United States"
~subject:"Viral marketing"
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Konsumentenverhalten
United States
Viral marketing
Beschwerdemanagement
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Complaint management
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Consumer behaviour
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Customer satisfaction
1
Dienstleistungsqualität
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Kundenzufriedenheit
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Service quality
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Day, Ralph L.
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Hunt, H. Keith
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Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
National Bureau of Economic Research
2
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <5, 1980, Saint Louis, Mo.>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
RWTH Aachen
1
Technical Assistance Research Programs Institute <Washington, DC>
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Technische Universität Dresden
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USA / General Accounting Office
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United States / Congress / Senate / Committee on the Judiciary / Subcommittee on Antitrust and Monopoly
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ECONIS (ZBW)
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Conceptual and empirical contributions to consumer satisfaction and complaining behavior : papers from the Sixth Annual Conference on Consumer Satisfaction, Dissatisfaction, and Co...
Hunt, H. Keith
(
contributor
);
Day, Ralph L.
(
contributor
)
-
1982
Persistent link: https://www.econbiz.de/10001420669
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