Boon, Ooi Keng; Safa, Mohammad Samaun; Arumugam, Veeri - Volkswirtschaftliche Fakultät, … - 2006
The purpose of the present study is to examine the effects of the five elements of TQM practices on employees’ affective commitment within six major Malaysian semiconductor contract manufacturing organizations. Despite extensive research on TQM practices, the issue of linking TQM practices...