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~isPartOf:"4OR : a quarterly journal of operations research"
~isPartOf:"International journal of production economics"
~person:"Jouini, Oualid"
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4OR : a quarterly journal of operations research
International journal of production economics
European journal of operational research : EJOR
3
Computers & operations research : and their applications to problems of world concern ; an international journal
1
Operations research
1
Production and operations management : an international journal of the Production and Operations Management Society
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A flexible architecture for call centres with skill-based routing
Legros, Benjamin
;
Jouini, Oualid
;
Dallery, Yves
- In:
International journal of production economics
159
(
2015
),
pp. 192-207
Persistent link: https://www.econbiz.de/10010479239
Saved in:
2
Queueing models for full-flexible multi-class call centers with real-time anticipated delays
Jouini, Oualid
;
Dallery, Yves
;
Akşin, Zeynep
- In:
International journal of production economics
120
(
2009
)
2
,
pp. 389-399
Persistent link: https://www.econbiz.de/10003888406
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