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~isPartOf:"Academy of Management journal : AMJ"
~subject:"USA"
~type_genre:"Aufsatz in Zeitschrift"
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Search: subject_exact:"Kundennähe"
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Beziehungsmarketing
10
Relationship marketing
10
United States
7
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2
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Aufsatz in Zeitschrift
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Alavi, Sascha
1
Chan, Curtis K.
1
Colbert, Amy E.
1
Ehrhart, Mark G.
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Hafsi, Taïeb
1
Hedden, Luke N.
1
Kouamé, Saouré
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Langley, Ann
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Mayer, David M.
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Mikolon, Sven
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Nielsen, Jordan D.
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Academy of Management journal : AMJ
International journal of hospitality management
22
The journal of services marketing
20
Journal of retailing and consumer services
16
Industrial marketing management : the international journal for industrial and high-tech firms
14
Journal of business research : JBR
14
Journal of the Academy of Marketing Science
12
Services marketing quarterly
12
Journal of service research : JSR
11
Journal of marketing
10
Strategy & leadership : a publication of Strategic Leadership Forum
10
Harvard business review : HBR
9
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
8
Journal of travel and tourism marketing
8
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
8
Psychology & marketing
8
The journal of business & industrial marketing
8
Journal of marketing management : MM
7
The journal of personal selling & sales management : JPSSM
7
Harvard-Business-Manager : das Wissen der Besten
6
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
6
International journal of business innovation and research
5
International journal of electronic customer relationship management : IJECRM
5
Journal of business ethics : JOBE
5
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
5
Journal of sport management : the official journal of the North American Society of Sport Management
5
The international review of retail, distribution and consumer research
5
Business horizons
4
Business strategy series
4
International journal of market research : JMRS ; the journal of the Market Research Society
4
International journal of retail & distribution management
4
Journal of business & economics research
4
Journal of consumer research : JCR ; an interdisciplinary bimonthly
4
Journal of fashion marketing and management
4
Journal of financial services marketing : JFSM
4
Journal of hospitality marketing & management
4
Journal of marketing theory and practice
4
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
4
Journal of strategic marketing
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Manufacturing & service operations management : M & SOM
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ECONIS (ZBW)
7
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date (oldest first)
1
The role of discernment and modulation in enacting occupational values : how career advising professionals navigate tensions with clients
Chan, Curtis K.
;
Hedden, Luke N.
- In:
Academy of Management journal : AMJ
66
(
2023
)
1
,
pp. 276-305
Persistent link: https://www.econbiz.de/10014245599
Saved in:
2
Creating and sustaining stakeholder emotional resonance with organizational identity in social mission-driven organizations
Kouamé, Saouré
;
Hafsi, Taïeb
;
Oliver, David
;
Langley, Ann
- In:
Academy of Management journal : AMJ
65
(
2022
)
6
,
pp. 1864-1893
Persistent link: https://www.econbiz.de/10013548898
Saved in:
3
It's not always sunny in relationally rich jobs : the influence of negative beneficiary contact
Nielsen, Jordan D.
;
Colbert, Amy E.
- In:
Academy of Management journal : AMJ
65
(
2022
)
6
,
pp. 1894-1922
Persistent link: https://www.econbiz.de/10013548902
Saved in:
4
The catch-22 of countering a moral occupational stigma in employee-customer interactions
Mikolon, Sven
;
Alavi, Sascha
;
Reynders, Anika
- In:
Academy of Management journal : AMJ
64
(
2021
)
6
,
pp. 1714-1739
Persistent link: https://www.econbiz.de/10012813556
Saved in:
5
"Tapping" into goodwill : enhancing corporate reputation through customer volunteering
Rodell, Jessica B.
;
Sabey, Tyler B.
;
Rogers, Kristie M.
- In:
Academy of Management journal : AMJ
63
(
2020
)
6
,
pp. 1714-1738
Persistent link: https://www.econbiz.de/10012424914
Saved in:
6
Product diversification and financial performance : the moderating role of secondary stakeholders
Su, Weichieh
;
Tsang, Eric W. K.
- In:
Academy of Management journal : AMJ
58
(
2015
)
4
,
pp. 1128-1148
Persistent link: https://www.econbiz.de/10011349523
Saved in:
7
Service attribute boundary conditions of the service climate-customer satisfaction link
Mayer, David M.
;
Ehrhart, Mark G.
;
Schneider, Benjamin
- In:
Academy of Management journal : AMJ
52
(
2009
)
5
,
pp. 1034-1050
Persistent link: https://www.econbiz.de/10003906506
Saved in:
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