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~isPartOf:"Accounting perspectives : a journal of The Canadian Academic Accounting Association"
~isPartOf:"International journal of hospitality management"
~subject:"Beziehungsmarketing"
~subject:"Dienstleistungsmanagement"
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Beziehungsmarketing
Dienstleistungsmanagement
Gastronomie
481
Restaurant industry
481
Consumer behaviour
258
Konsumentenverhalten
258
Dienstleistungsqualität
106
Service quality
106
Customer satisfaction
91
Kundenzufriedenheit
91
USA
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United States
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Relationship marketing
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Restaurant
49
Restaurants
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Coronavirus
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Virales Marketing
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Jang, Soocheong
6
Hyun, Sunghyup Sean
4
Ha, Jooyeon
3
Han, Heesup
3
Qu, Hailin
3
Bonn, Mark Andrew
2
Cho, Meehee
2
Ham, Sunny
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Im, Jinyoung
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Jung, Hyo Sun
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Kang, Juhee
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Kim, Eojina
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Kim, Peter Beomcheol
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Mattila, Anna S.
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Ryu, Kisang
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Tang, Liang
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Wong, IpKin Anthony
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Alhelalat, Jebril A.
1
Ali, Faizan
1
Aureliano-Silva, Leonardo
1
Badu-Baiden, Frank
1
Batista, Fernando
1
Beck, Jeffrey A.
1
Berezina, Katerina
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Bonfanti, Angelo
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Boonyanit Mathayomchan
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Canter, Deborah D.
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Chen, Annie Huiling
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Christ-Brendemühl, Sonja
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Accounting perspectives : a journal of The Canadian Academic Accounting Association
International journal of hospitality management
Journal of hospitality marketing & management
23
International journal of contemporary hospitality management
20
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
15
Journal of travel and tourism marketing
9
Journal of retailing and consumer services
8
The TQM journal : the international review of organizational improvement
5
Asia Pacific journal of marketing and logistics
4
Cornell hospitality quarterly : CQ
4
Journal of hospitality and tourism insights
4
Marketing intelligence & planning
4
Modernes Verpflegungsmanagement : best practices für Individual-, Gemeinschafts- und Systemgastronomie
4
The journal of services marketing
4
Cogent business & management
3
Journal of business research : JBR
3
Journal of international food & agribusiness marketing
3
Journal of service research : JSR
3
Services marketing quarterly
3
The Cornell hospitality quarterly
3
The service industries journal
3
Tourism management : research, policies, practice
3
Discussion paper / Tinbergen Institute
2
GastroManagement
2
Global business and finance review
2
International journal of economics and business research
2
International journal of quality & reliability management
2
Journal of Islamic marketing
2
Journal of business ethics : JOBE
2
Managing service quality : MSQ ; an international journal
2
Service business
2
The journal of applied business research
2
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
2
Acta oeconomica Pragensia : vědecký časopis Vysoke Školy Ekonomické v Praze
1
Advances in Marketing, Customer Relationship Management, and E-Services (AMCRMES) book series
1
Amfiteatru economic : an economic and business research periodical
1
Asia-Pacific journal of business administration
1
Asian Journal of Management Science and Applications
1
BWL Tourismus 8-2011
1
Benchmarking : an international journal ; BIJ
1
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ECONIS (ZBW)
68
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1
Α ranking model based on user generated content and fuzzy logic
Novas, Dimitrios
;
Papakyriakopoulos, Dimitrios
; …
- In:
International journal of hospitality management
114
(
2023
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014439940
Saved in:
2
Nexus of customer adaptation to mannequins with visit intention to full-service restaurants : role of spatial layout
Selem, Kareem M.
;
Shahidul Islam, Mohammad
; …
- In:
International journal of hospitality management
115
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014487567
Saved in:
3
The moments of truth : a qualitative exploration of service interactions between employees with disabilities in the food service industry, and their customers
Doan, Tin
;
Mooney, Shelagh
;
Kim, Peter Beomcheol
- In:
International journal of hospitality management
115
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014487591
Saved in:
4
How can foodstagramming improve dining outcomes? : a normative focus perspective
Xiong, Xiling
;
Lian, Qi Lilith
;
Wong, IpKin Anthony
- In:
International journal of hospitality management
113
(
2023
),
pp. 1-16
Persistent link: https://www.econbiz.de/10014325592
Saved in:
5
Customer experience management strategies in upscale restaurants : lessons from the Covid-19 pandemic
Bonfanti, Angelo
;
Vigolo, Vania
;
Yfantidou, Georgia
; …
- In:
International journal of hospitality management
109
(
2023
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014282504
Saved in:
6
Automated, human, or semi-automated service in restaurants? : an investigation of technology-enabled service designs and customer attribution
Park, Soona
;
Lehto, Xinran Y.
- In:
International journal of hospitality management
104
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013255930
Saved in:
7
Strategic target customers of food and beverage offerings in full-service hotels : outside-hotel customers
Mun, Sung Gyun
;
Park, Eunhye Olivia
;
Woo, Linda
- In:
International journal of hospitality management
102
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013185230
Saved in:
8
Augmented reality enhanced experiences in restaurants : scale development and validation
Ali, Faizan
- In:
International journal of hospitality management
102
(
2022
),
pp. 1-8
Persistent link: https://www.econbiz.de/10013185271
Saved in:
9
Bridging the gap : an interview study on frontline employee responses to restaurant technology
Christ-Brendemühl, Sonja
- In:
International journal of hospitality management
102
(
2022
),
pp. 1-9
Persistent link: https://www.econbiz.de/10013185286
Saved in:
10
The effects of consumer brand authenticity, brand image, and age on brand loyalty in time-honored restaurants : findings from SEM and fsQCA
Xu, Jing
;
Prayag, Girish
;
Song, Hanqun
- In:
International journal of hospitality management
107
(
2022
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014227671
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