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~isPartOf:"Amfiteatru economic : an economic and business research periodical"
~isPartOf:"The TQM journal : the international review of organizational improvement"
~person:"Furterer, Sandra L."
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Qualitätsmanagement
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Employee suggestion system
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Accident insurance
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Curling sport
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Customer satisfaction
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Furterer, Sandra L.
Antony, Jiju
21
McDermott, Olivia
12
Sony, Michael
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Bhat, Shreeranga
5
Viles, Elisabeth
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Conti, Tito
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Devadasan, S. R.
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Gijo, E. V.
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Jaca, Carmen
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Karapetrovic, Stanislav
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Magno, Francesca
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Murugesh, R.
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Olaru, Marieta
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Casadesús, Martí
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Cassia, Fabio
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Cudney, Elizabeth A.
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Douglas, Alex
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Fitzgerald, Gerard
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Garg, Dixit
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Jochem, Roland
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Kumar, Anil
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Mateo, Ricardo
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Mittal, Ankesh
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Muturi, David
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Amfiteatru economic : an economic and business research periodical
The TQM journal : the international review of organizational improvement
Lean Six Sigma in service : applications and case studies
6
Lean systems : applications and case studies in manufacturing, service, and healthcare
3
Total quality management & business excellence
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ECONIS (ZBW)
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Applying design of experiments to optimize the performance level of a curling sport team
Antony, Jiju
;
Lauterbach, Laynes
;
Viles, Elisabeth
; …
- In:
The TQM journal : the international review of …
36
(
2024
)
2
,
pp. 478-498
Persistent link: https://www.econbiz.de/10014513350
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2
Voice of the customer as a tool for service quality analysis in public transport
Jach, Paula
;
Antony, Jiju
;
Thomson, Scott Paul
;
Cudney, …
- In:
The TQM journal : the international review of …
34
(
2022
)
3
,
pp. 448-475
Persistent link: https://www.econbiz.de/10013338046
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3
Uncovering inefficiencies in the workers' compensation industry using Lean methodology
Taha, Omar
;
Mazzuchi, Thomas A.
;
Sarkani, Shahram
; …
- In:
The TQM journal : the international review of …
34
(
2022
)
5
,
pp. 1057-1075
Persistent link: https://www.econbiz.de/10013537679
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