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~isPartOf:"An introduction to industrial service design"
~isPartOf:"Forum Dienstleistungsmanagement"
~isPartOf:"Innovating for trust"
~isPartOf:"International journal of contemporary hospitality management"
~isPartOf:"Journal of service management"
~isPartOf:"Mit Dienstleistungen die Zukunft gestalten : [Impulse aus Forschung und Praxis] ; Beiträge der 8. Dienstleistungstagung des BMBF"
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Dienstleistungsinnovation
46
Service innovation
46
Innovation
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Customer integration
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11
Dienstleistung
9
Services
9
Dienstleistungssektor
8
Service industry
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Innovation management
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Innovationsmanagement
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Betriebliche Wertschöpfung
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Bundling strategy
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Confidence
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Leistungsbündel
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Value creation
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Vertrauen
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Dienstleistungsmanagement
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Dienstleistungsqualität
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Product design
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Service management
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Service-Dominant Logic
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Bruhn, Manfred
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Hadwich, Karsten
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Skard, Siv E. Rosendahl
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Edvardsson, Bo
2
Grönquist, Daniel Nordstad
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Nysveen, Herbjørn
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Aal, Kotaiba
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Andreassen, Tor Wallin
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Ang, Chinhui
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Back, Ki-Joon
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Bello, Paula
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Beltagui, Ahmad
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Bentsen, Kristin
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Blomkvist, Johan
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Bustinza, Oscar F.
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Böttcher, Martin
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Candi, Marina
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Chasanidou, Dimitra
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Chen, Ja-Shen
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Chou, Cindy Yunhsin
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Clatworthy, Simon
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Colurcio, Maria
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De Gosson de Varennes, Serge
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Di Pietro, Laura
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Engström, Jon
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Fjuk, Annita
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Fuglsang, Lars
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Fähnrich, Klaus-Peter
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Følstad, Asbjørn
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Gabrielsson, Marcus
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Gao, Bo
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Geuy, Bernadette
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Guglielmetti Mugion, Roberta
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Halinen, Aino
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Heinen, Ewald
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Hillestad, Tore
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Holtkamp, Philipp
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Huikkola, Tuomas
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An introduction to industrial service design
Forum Dienstleistungsmanagement
Innovating for trust
International journal of contemporary hospitality management
Journal of service management
Mit Dienstleistungen die Zukunft gestalten : [Impulse aus Forschung und Praxis] ; Beiträge der 8. Dienstleistungstagung des BMBF
SpringerLink / Bücher
34
The service industries journal
19
Journal of business research : JBR
17
Designing for service : key issues and new directions
16
Research
13
Service innovation : novel ways of creating value in actor systems
13
Research methods in service innovation
12
Innovating in practice : perspectives and experiences
11
Service business model innovation in the healthcare and hospital management : models, strategies, tools
11
Industrial marketing management : the international journal for industrial and high-tech firms
9
International journal of services technology and management
8
Journal of service research : JSR
8
Springer eBook Collection
8
The journal of business & industrial marketing
8
Service Engineering internationaler Dienstleistungen : [services made in Germany]
7
The journal of product innovation management : an international publication of the Product Development & Management Association
7
Public management review
6
Handbook of service science ; [Vol. 1]
5
Journal of service research
5
Service business
5
Service design and delivery
5
Springer eBook Collection / Business and Management
5
The journal of services marketing
5
Edward Elgar E-Book Archive
4
European review of service economics and management
4
Geschäftsmodelle - Wertschöpfung - Transformation
4
Journal of open innovation : technology, market, and complexity
4
Service Science: Research and Innovations in the Service Economy
4
Service science, management and engineering : education for the 21st Century
4
Creativity and innovation management
3
Dienstleistungsmodellierung 2010 : interdisziplinäre Konzepte und Anwendungsszenarien ; [die Tagung fand am 24. März 2010 an der Alpen-Adria-Universität Klagenfurt, Österreich, im Rahmen der Konferenz "Modellierung 2010" statt]
3
Dienstleistungsmodellierung : Methoden, Werkzeuge und Branchenlösungen
3
Driving service productivity : value-creation through innovation
3
ERIM report series research in management
3
HMD : Praxis der Wirtschaftsinformatik
3
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ECONIS (ZBW)
46
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1
Unfolding the simple heuristics of smart solution development
Huikkola, Tuomas
;
Kohtamäki, Marko
;
Rabetino, Rodrigo
; …
- In:
Journal of service management
33
(
2022
)
1
,
pp. 121-142
Persistent link: https://www.econbiz.de/10012797615
Saved in:
2
Service design in healthcare : a segmentation-based approach
Engström, Jon
;
Norin, Olof
;
De Gosson de Varennes, Serge
; …
- In:
Journal of service management
33
(
2022
)
6
,
pp. 50-78
Persistent link: https://www.econbiz.de/10013537611
Saved in:
3
A critical review of technology-driven service innovation in hospitality and tourism : current discussions and future research agendas
Park, Hyekyung
;
Lee, Minwoo
;
Back, Ki-Joon
- In:
International journal of contemporary hospitality management
35
(
2023
)
12
,
pp. 4502-4534
Persistent link: https://www.econbiz.de/10014430131
Saved in:
4
Digital service innovation : a paradigm shift in technological innovation
Opazo-Basáez, Marco
;
Vendrell-Herrero, Ferran
; …
- In:
Journal of service management
33
(
2022
)
1
,
pp. 97-120
Persistent link: https://www.econbiz.de/10012797614
Saved in:
5
Automatisierung und Personalisierung von Dienstleistungen
Bruhn, Manfred
(
ed.
);
Hadwich, Karsten
(
ed.
)
-
2020
Persistent link: https://www.econbiz.de/10012256457
Saved in:
6
Methoden - Erlösmodelle - Marketinginstrumente
Bruhn, Manfred
(
ed.
);
Hadwich, Karsten
(
ed.
)
-
2018
Persistent link: https://www.econbiz.de/10011866874
Saved in:
7
Strategien - Innovationen - Geschäftsmodelle
Bruhn, Manfred
(
ed.
);
Hadwich, Karsten
(
ed.
)
-
2018
Persistent link: https://www.econbiz.de/10011866889
Saved in:
8
Materialising contexts through design for service narratives
Wetter Edman, Katarina
- In:
An introduction to industrial service design
,
(pp. 35-43)
.
2017
Persistent link: https://www.econbiz.de/10011582199
Saved in:
9
Service design at scale
Geuy, Bernadette
- In:
An introduction to industrial service design
,
(pp. 44-52)
.
2017
Persistent link: https://www.econbiz.de/10011582201
Saved in:
10
Industrial service design in China
Gao, Bo
;
Tempesta, Gabriele
- In:
An introduction to industrial service design
,
(pp. 53-60)
.
2017
Persistent link: https://www.econbiz.de/10011582208
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