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~isPartOf:"International journal of quality & reliability management"
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Telecommunications industry
12
Telekommunikationssektor
12
Dienstleistungsqualität
5
Mobile communications
5
Mobilkommunikation
5
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5
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5
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Applied economics
International journal of quality & reliability management
Telecommunications policy : the international journal of digital economy, data sciences and new media
82
Journal of regulatory economics
22
Information economics and policy : IEP
21
The privatisation of European telecommunications
13
Detecon-Management-Report / Deutsche Ausgabe : DMR ; das Magazin für Management und Technologie
12
Discussion paper / Centre for Economic Policy Research
12
Telematics and informatics : an interdisciplinary journal on the social impacts of new technologies
11
Global business and organizational excellence : a review of research & best practices
10
Services marketing quarterly
10
Industrial and corporate change
9
International journal of business excellence
9
Business history
8
International journal of technology management : IJTM
8
Journal of retailing and consumer services
8
NBER working paper series
8
Review of industrial organization : RIO
8
SpringerLink / Bücher
8
Strategic change : SC ; briefings in entrepreneurial finance
8
Working paper / Indian Institute of Management, Ahmedabad
8
Working paper / National Bureau of Economic Research, Inc.
8
Harvard-Business-Manager : das Wissen der Besten
7
Intereconomics : review of European economic policy
7
International journal of business information systems : IJBIS
7
Organization science : a journal of the Institute for Operations Research and the Management Sciences ; bridging disciplines to advance knowledge of organizations
7
Viewpoint
7
Wirtschaftsdienst : Zeitschrift für Wirtschaftspolitik
7
Working paper
7
ILR review : the journal of work and policy
6
International journal of management and network economics : IJMNE
6
Journal of business ethics : JOBE
6
Netzwirtschaften & Recht : N & R ; Energie, Telekommunikation, Verkehr und andere Netzwirtschaften
6
The international journal of human resource management
6
The journal of media economics
6
African journal of business and economic research : AJBER
5
Economia e politica industriale
5
Faculty & research / Insead : working paper series
5
International journal of production economics
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Journal of business research : JBR
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ECONIS (ZBW)
12
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1
Empirical benchmarking of virtual service centers' service quality : a case of a large telecom service provider in India
Kukreti, Kamlesh
;
Ganguly, Kunal
;
Samad, Taab Ahmad
- In:
International journal of quality & reliability management
40
(
2023
)
5
,
pp. 1362-1386
Persistent link: https://www.econbiz.de/10014275968
Saved in:
2
Regulation and investment in the U.S. telecommunications industry
Ford, George S.
- In:
Applied economics
50
(
2018
)
56
,
pp. 6073-6084
Persistent link: https://www.econbiz.de/10012063392
Saved in:
3
Antecedents of attitudinal loyalty in a telecom service sector : the Nigerian case
Izogo, Ernest Emeka
- In:
International journal of quality & reliability management
33
(
2016
)
6
,
pp. 747-768
Persistent link: https://www.econbiz.de/10011591125
Saved in:
4
Government policy, network externalities and mobile telecommunication services : evidence from OECD countries
Chung, J. H.
;
Yoo, T. H.
- In:
Applied economics
47
(
2015
)
19/21
,
pp. 2173-2183
Persistent link: https://www.econbiz.de/10010513324
Saved in:
5
Mobile SERVQUAL : a comparative analysis of customers' an managers' perceptions
Abu-El Samen, Amjad A.
;
Akroush, Mamoun N.
;
Abu-Lail, …
- In:
International journal of quality & reliability management
30
(
2013
)
4
,
pp. 403-425
Persistent link: https://www.econbiz.de/10009748531
Saved in:
6
Productivity change and its determinants among leading mobile operators in Europe
Usero, Belen
;
Asimakopoulos, Grigorios
- In:
Applied economics
45
(
2013
)
19/21
,
pp. 2915-2925
Persistent link: https://www.econbiz.de/10010192358
Saved in:
7
What determines productivity performance of telecommunications services industry? : a cross-country analysis
Ng, Eric C. Y.
- In:
Applied economics
44
(
2012
)
16/18
,
pp. 2359-2372
Persistent link: https://www.econbiz.de/10009572732
Saved in:
8
Lean Six Sigma in a service context : a multi-factor application approach in the telecommunications industry
Psychogios, Alexandros G.
;
Atanasovski, Jane
;
Tsironis, …
- In:
International journal of quality & reliability management
29
(
2012
)
1
,
pp. 122-139
Persistent link: https://www.econbiz.de/10009490043
Saved in:
9
Screening competition in mobile telephony
Grzybowski, Lukasz
- In:
Applied economics
43
(
2011
)
16/18
,
pp. 2155-2163
Persistent link: https://www.econbiz.de/10009380106
Saved in:
10
User's perceived service quality of mobile communications : experience from Ethiopia
Negi, Rakshit
- In:
International journal of quality & reliability management
26
(
2009
)
7
,
pp. 699-711
Persistent link: https://www.econbiz.de/10009525822
Saved in:
1
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