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Automotive services industry
4
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Applied economics letters
Service quality and management
The second automobile revolution : trajectories of the world carmakers in the 21st century
23
Aftersales in der Automobilwirtschaft : Konzepte für Ihren Erfolg
12
Grundlagen der Automobilwirtschaft : das Standardwerk der Automobilbranche
7
International journal of automotive technology and management : IJATM
6
Jahrbuch der Absatz- und Verbrauchsforschung
5
The journal of structured finance
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Handbuch Automobilbanken : Finanzdienstleistungen für Mobilität
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Ifo Schnelldienst
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The American economic review
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ifo Schnelldienst
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International journal of services and operations management
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Journal of international marketing and marketing research
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Orientierungen zur Wirtschafts- und Gesellschaftspolitik
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Services marketing quarterly
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The journal of industrial economics
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Behavioral Branding : wie Mitarbeiterverhalten die Marke stärkt
2
Betriebs-Berater : BB
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Die Wende in der Europäischen Wettbewerbspolitik : Referate des 36. FIW-Symposions
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Handbuch Multi-Channel-Marketing
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Harvard-Business-Manager : das Wissen der Besten
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Hitotsubashi journal of economics
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Industrial marketing management : the international journal for industrial and high-tech firms
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Industrial relations : a journal of economy & society
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International journal of globalisation and small business : IJGSB
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International journal of retail & distribution management
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International journal of services, economics and management
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Journal of retailing and consumer services
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Management of service businesses in Japan
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Marktstrategische Veränderungen in der Hersteller-Handels-Dyade
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Mastering the Automotive Challenges
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Monthly labor review : MLR
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Qualitative Marktforschung : Konzepte - Methoden - Analysen
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The impact of the Massachusetts 2012 right to repair law on small, independent auto repair shops
Kahane, Leo H.
- In:
Applied economics letters
29
(
2022
)
10
,
pp. 873-879
Persistent link: https://www.econbiz.de/10013411813
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2
Competition and dealership agglomeration in new car markets
Sewell, Ellen
- In:
Applied economics letters
18
(
2011
)
13/15
,
pp. 1279-1283
Persistent link: https://www.econbiz.de/10009348091
Saved in:
3
The link between customer satisfaction and dealer satisfaction : the case of the German car industry
Decker, Alexander
- In:
Service quality and management
,
(pp. 55-88)
.
1999
Persistent link: https://www.econbiz.de/10001407681
Saved in:
4
The sequential incident technique for innovations (SITI) : a tool for generating improvements and ideas in service processes
Decker, Alexander
;
Meißner, Harald
- In:
Service quality and management
,
(pp. 187-226)
.
1999
Persistent link: https://www.econbiz.de/10001407691
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