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Market orientation, customer satisfaction and productivity in the service industry : a data envelopment analysis ; SNF project no. 6495: "Value creation and performance in the Norw...
Haugland, Sven A.
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contributor
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2004
Persistent link: https://www.econbiz.de/10002830960
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An empirical investigation of governance structures in the hotel industry; SNF-prosjekt nr. 6495: "Value creation and performance in the Norwegian tourism industry"
Dahlstrom, Robert
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2002
Persistent link: https://www.econbiz.de/10001733527
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