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~isPartOf:"Asia Pacific journal of marketing and logistics"
~person:"Akbar, Muhammad Imad Ud Din"
~subject:"Service quality"
~subject:"Service recovery"
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Akbar, Muhammad Imad Ud Din
Ahmad, Bilal
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Identifying aggressive versus ethical sales supervision in B2B service recovery : a multilevel perspective
Ahmad, Bilal
;
Liu, Da
;
Akhtar, Nadeem
;
Akbar, Muhammad …
- In:
Asia Pacific journal of marketing and logistics
34
(
2022
)
10
,
pp. 2331-2349
Persistent link: https://www.econbiz.de/10013553003
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