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~isPartOf:"Asia Pacific journal of marketing and logistics"
~subject:"Germany"
~subject:"Preisdifferenzierung"
~subject:"Service quality"
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Preisdifferenzierung
Service quality
Beziehungsmarketing
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Customer satisfaction
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Kundenzufriedenheit
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Relationship marketing
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Consumer switching costs
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Ram, Jiwat
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Wu, Ming-Lu
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Asia Pacific journal of marketing and logistics
Information economics and policy : IEP
5
Journal of business research : JBR
4
Journal of retailing and consumer services
4
Bank- und Finanzwirtschaftliche Forschung: Diskussionsbeiträge des Lehrstuhls für Betriebswirtschaftslehre, insbesondere Finanzwirtschaft, Universität Bamberg
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Gabler Edition Wissenschaft
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Management science : journal of the Institute for Operations Research and the Management Sciences
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The journal of industrial economics
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The journal of services marketing
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The service industries journal
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CESifo working papers
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International journal of bank marketing
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International journal of business information systems : IJBIS
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International journal of industrial organization
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Journal of economics
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Journal of economics & management strategy : JEMS
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Journal of marketing research : JMR
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Journal of organizational computing and electronic commerce
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Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
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Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
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Journal of retailing
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Journal of service management
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Journal of service theory and practice : JSTP
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Management research review
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Managing service quality : MSQ ; an international journal
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Marketing intelligence & planning
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Psychology & marketing
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SpringerLink / Bücher
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The journal of applied business research
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Working paper
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Agrar- und Ernährungsmärkte nach dem Boom : 49. Jahrestagung der Gesellschaft für Wirtschafts- und Sozialwissenschaften des Landbaues e. V. vom 30. September bis 02. Oktober 2009
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Agrarwirtschaft : Zeitschrift für Betriebswirtschaft, Marktforschung und Agrarpolitik
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Agricultural finance review
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American economic journal
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Auswirkungen des GKV-WSG auf Versorgungsstruktur und Wettbewerbsordnung
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A fresh look at the role of switching cost in influencing customer loyalty : empirical investigation using structural equation modelling analysis
Ram, Jiwat
;
Wu, Ming-Lu
- In:
Asia Pacific journal of marketing and logistics
28
(
2016
)
4
,
pp. 616-633
Persistent link: https://www.econbiz.de/10011622557
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2
Role of switching costs in the service quality, perceived value, customer satisfaction and customer retention linkage
Edward, Manoj
;
Sahadev, Sunil
- In:
Asia Pacific journal of marketing and logistics
23
(
2011
)
3
,
pp. 327-345
Persistent link: https://www.econbiz.de/10009269530
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