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~isPartOf:"Benchmarking : an international journal"
~subject:"Health care"
~subject:"KMU"
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Search: subject_exact:"EFQM excellence model"
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Health care
KMU
Quality management
26
Qualitätsmanagement
26
Dienstleistungsqualität
9
Service quality
9
Customer satisfaction
5
Gesundheitsversorgung
5
Kundenzufriedenheit
5
Beziehungsmarketing
4
Gesundheitswesen
4
Health care system
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Lieferkette
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Relationship marketing
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Standardisierung
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Standardization
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ISO 9001
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Industrie
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Lieferantenmanagement
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Performance-Messung
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Total quality management
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India
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Lean Production
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Anand, Kavin
1
Andersson, Roy
1
Azevedo, Eduardo H. Malheiros de
1
Basu, Rana
1
Behl, Abhishek
1
Bhola, Prabha
1
Chockalingam, Anand
1
Gavahi, Shakiba Sadat
1
Gupta, Tanmay
1
Hosseini, Seyed Mohammad Hassan
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Kumar, Anil
1
Kumar, Rajender
1
Lacerda, Anderson Barbosa
1
Marinho, Clésio Aparecido
1
Masoudi, Ehsan
1
Melo, Fagner José Coutinho de melo
1
Moheimani, Arash
1
Oprime, Pedro Carlos
1
Pimenta, Márcio Lopes
1
Punj Lata Singh
1
Shahin, Arash
1
Silva, Glycia Keylla Lucia da
1
Sindhwani, Rahul
1
Sordan, Juliano Endrigo
1
Souza, Augusto Sergio da Silva
1
Srinivas, Sharan
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Benchmarking : an international journal
The TQM journal : the international review of organizational improvement
45
International journal of productivity and quality management : IJPQM
43
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
34
International journal of quality & reliability management
31
Health care management review : HCM review
30
Quality management journal : QMJ
30
Total quality management & business excellence
30
International journal of six sigma and competitive advantage : IJSSCA
29
Journal of health organization and management
27
International journal of process management and benchmarking : IJPMB
9
International journal of production economics
9
International journal of quality and service sciences
9
Business process management journal
8
International journal of production research
7
International journal of services and operations management
7
International journal of business excellence
6
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
6
Journal of industrial engineering and management : JIEM
6
Journal of small business and enterprise development
6
Benchmarking : an international journal ; BIJ
5
International journal of Indian culture and business management
5
International journal of quality and innovation
5
Qualitätsmanagement im Gesundheitswesen
5
Reihe Tagungsberichte / Thüringer Staatskanzlei
5
Health care management science : a new journal serving the international health care management community
4
Health marketing quarterly
4
International journal of business excellence : IJBEX
4
International journal of management & enterprise development : IJMED
4
International journal of management practice : IJMP
4
Measuring business excellence : the journal of organizational performance management
4
Production and operations management : an international journal of the Production and Operations Management Society
4
Socio-economic planning sciences : the international journal of public sector decision-making
4
The IUP journal of operations management : IJOM
4
Administrative Sciences : open access journal
3
Amfiteatru economic : an economic and business research periodical
3
Health economics
3
Human systems management : HSM
3
IEEE transactions on engineering management : EM
3
International journal of innovation and technology management
3
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ECONIS (ZBW)
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1
An application of quality function deployment and SERVQUAL approaches to enhance the service quality in radiology centres
Gavahi, Shakiba Sadat
;
Hosseini, Seyed Mohammad Hassan
; …
- In:
Benchmarking : an international journal
30
(
2023
)
5
,
pp. 1649-1671
Persistent link: https://www.econbiz.de/10014293156
Saved in:
2
Characterization of Lean Six Sigma projects in healthcare settings : empirical research
Sordan, Juliano Endrigo
;
Marinho, Clésio Aparecido
; …
- In:
Benchmarking : an international journal
30
(
2023
)
10
,
pp. 4058-4075
Persistent link: https://www.econbiz.de/10014502522
Saved in:
3
Modelling enablers of efficiency and sustainability of healthcare : a m-TISM approach
Sindhwani, Rahul
;
Kumar, Rajender
;
Behl, Abhishek
;
Punj …
- In:
Benchmarking : an international journal
29
(
2022
)
3
,
pp. 767-792
Persistent link: https://www.econbiz.de/10013040950
Saved in:
4
Basic Health Units services quality assessment through Kano and SERVQUAL models
Lacerda, Anderson Barbosa
;
Souza, Augusto Sergio da Silva
; …
- In:
Benchmarking : an international journal
29
(
2022
)
9
,
pp. 2858-2880
Persistent link: https://www.econbiz.de/10014231610
Saved in:
5
Adolescent psychological well-being and adulthood cardiovascular disease risk : longitudinal association and implications for care quality management
Srinivas, Sharan
;
Anand, Kavin
;
Chockalingam, Anand
- In:
Benchmarking : an international journal
29
(
2022
)
10
,
pp. 3163-3175
Persistent link: https://www.econbiz.de/10014231748
Saved in:
6
Modelling interrelationships of quality management, information technology and entrepreneurial culture and their impact on performance from Indian IT enabled service SMEs
Basu, Rana
;
Bhola, Prabha
- In:
Benchmarking : an international journal
29
(
2022
)
7
,
pp. 2177-2201
Persistent link: https://www.econbiz.de/10013371197
Saved in:
7
The influence of the quality criteria on the quality cost of suppliers in SMEs
Masoudi, Ehsan
;
Shahin, Arash
- In:
Benchmarking : an international journal
29
(
2022
)
7
,
pp. 2313-2333
Persistent link: https://www.econbiz.de/10013371212
Saved in:
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