//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Benchmarking : an international journal ; BIJ"
~isPartOf:"International journal of hospitality management"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Industrieroboter"
Narrow search
Delete all filters
| 2 applied filters
Year of publication
From:
To:
Subject
All
Robot
35
Roboter
35
Dienstleistungsqualität
21
Service quality
21
Consumer behaviour
15
Konsumentenverhalten
15
Service robot
12
Customer satisfaction
10
Kundenzufriedenheit
10
Hotel industry
9
Hotellerie
9
Service robots
9
Customer service
8
Kundenservice
8
Artificial intelligence
7
Künstliche Intelligenz
7
Beziehungsmarketing
6
Hospital
6
Krankenhaus
6
Relationship marketing
6
Dienstleistung
5
Gastgewerbe
5
Hospitality industry
5
Services
5
Benchmarking
4
Coronavirus
4
Gastronomie
4
Multi-criteria analysis
4
Multikriterielle Entscheidungsanalyse
4
Restaurant industry
4
Anthropomorphism
3
COVID-19
3
Decision support systems
3
Management information system
3
Management-Informationssystem
3
Robotics
3
Robots
3
Automation
2
Automatisierung
2
Betriebliche Wertschöpfung
2
more ...
less ...
Online availability
All
Undetermined
33
Type of publication
All
Article
35
Type of publication (narrower categories)
All
Article in journal
35
Aufsatz in Zeitschrift
35
Language
All
English
35
Author
All
Datta, Saurav
3
Mahapatra, Siba Sankar
3
Sen, Dilip Kumar
3
Xie, Lishan
3
Balderas-Cejudo, Adela
2
Buhalis, Dimitrios
2
Choe, Ja Young
2
Fuchs, Galia
2
Hacikara, Ahmet
2
Hara, Tadayuki
2
Hwang, Jinsoo
2
Kim, Heather Markham
2
Kim, Jinkyung Jenny
2
Liu, Canmian
2
Ma, Emily Jintao
2
Meira, Jessica Vieira de Souza
2
Ozturk, Ahmet Bulent
2
Pizam, Abraham
2
Sethi, Deepa
2
Shen, Ye
2
State, Olimpia
2
Zhang, Tingting
2
Arasli, Hüseyin
1
Badu-Baiden, Frank
1
Bai, Billy
1
Cao, Xingping
1
Chang, Yaping
1
Chaulagain, Suja
1
Chen, Ching-fu
1
Chen, Qiurong
1
Choi, Youngjoon
1
Chung, Namho
1
Cobanoglu, Cihan
1
Della Corte, Valentina
1
Echchakoui, Said
1
El Khalil, Raed
1
Elaheh Yadegaridehkordi
1
Eluwole, Kayode Kolawole
1
Fu, Shixuan
1
García Revilla, Mercedes Raquel
1
more ...
less ...
Published in...
All
Benchmarking : an international journal ; BIJ
International journal of hospitality management
International journal of production research
69
Technological forecasting & social change : an international journal
45
Discussion paper series / IZA
29
European journal of operational research : EJOR
27
NBER working paper series
23
Computers & operations research : and their applications to problems of world concern ; an international journal
21
Discussion paper
19
IZA Discussion Paper
19
Journal of business research : JBR
18
GLO discussion paper
16
Springer eBook Collection
16
Journal of retailing and consumer services
15
CESifo working papers
13
Journal of service management
13
Discussion papers / CEPR
12
Working paper / National Bureau of Economic Research, Inc.
12
International journal of contemporary hospitality management
11
Journal of service research
11
Transportation research / E : an international journal
11
Working paper
11
Electronic markets : EM ; the international journal of electronic commerce and business media
10
Journal of emerging technologies in Accounting
10
NBER Working Paper
10
International journal of production economics
9
Tourism management perspectives : TMP
9
Economics letters
8
Journal of hospitality marketing & management
8
RIETI discussion paper
8
Service business
8
Working paper series / United Nations University, UNU-MERIT / United Nations University, UNU-MERIT
8
CESifo Working Paper
7
International journal of technology management : IJTM
7
Tourism management : research, policies, practice
7
European journal of industrial engineering : EJIE
6
JRC working papers series on labour, education and technology
6
Journal of organizational change management
6
Journal of service theory and practice
6
Schriftenreihe "Humanisierung des Arbeitslebens"
6
The service industries journal
6
more ...
less ...
Source
All
ECONIS (ZBW)
35
Showing
1
-
10
of
35
Sort
Relevance
Date (newest first)
Date (oldest first)
1
The role of perceived risk and information security on customers' acceptance of service robots in the hotel industry
Pizam, Abraham
;
Ozturk, Ahmet Bulent
;
Hacikara, Ahmet
; …
- In:
International journal of hospitality management
117
(
2024
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014457836
Saved in:
2
The importance of information quality according to the type of employee in the airline industry : Robot versus human
Hwang, Jinsoo
;
Kim, Jinkyung Jenny
;
Choe, Ja Young
; …
- In:
International journal of hospitality management
114
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014439922
Saved in:
3
Formal versus casual : how do customers respond to service robots' uniforms? : the roles of service type and language style
Liu, Canmian
;
Xie, Lishan
- In:
International journal of hospitality management
114
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014439968
Saved in:
4
Role of trust in customer attitude and behaviour formation towards social service robots
Della Corte, Valentina
;
Sepe, Fabiana
;
Gursoy, Dogan
; …
- In:
International journal of hospitality management
114
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014440008
Saved in:
5
The negative effect of service robots' affective human-likeness on consumer satisfaction in frontline service encounters
Li, You
;
Liang, Zhehao
;
Wang, Yawei
;
Chang, Yaping
- In:
International journal of hospitality management
115
(
2023
),
pp. 1-7
Persistent link: https://www.econbiz.de/10014487592
Saved in:
6
Working with service robots? : a systematic literature review of hospitality employees' perspectives
Xu, Jingjing
;
Hsiao, Aaron
;
Reid, Sacha
;
Ma, Emily Jintao
- In:
International journal of hospitality management
113
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014325611
Saved in:
7
Why do hotel frontline employees use service robots in the workplace? : a technology affordance theory perspective
Leung, Xi Y.
;
Zhang, Huiying
;
Lyu, Jiaying
;
Bai, Billy
- In:
International journal of hospitality management
108
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013482355
Saved in:
8
The dark side of artificial intelligence in service : the "watching-eye" effect and privacy concerns
Hu, Yaou
;
Min, Hyounae
- In:
International journal of hospitality management
110
(
2023
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014310668
Saved in:
9
Creepy vs. cool : switching from human staff to service robots in the hospitality industry
Kang, Sung-Eun
;
Koo, Chulmo
;
Chung, Namho
- In:
International journal of hospitality management
111
(
2023
),
pp. 1-18
Persistent link: https://www.econbiz.de/10014311454
Saved in:
10
Investigating the use experience of restaurant service robots : the cognitive-affective-behavioral framework
Chen, Ching-fu
;
Girish V. G.
- In:
International journal of hospitality management
111
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014311479
Saved in:
1
2
3
4
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->