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~isPartOf:"Benchmarking : an international journal ; BIJ"
~isPartOf:"Journal of service management"
~subject:"Beziehungsmarketing"
~subject:"Service quality"
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Beziehungsmarketing
Service quality
Bundling strategy
28
Leistungsbündel
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8
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8
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7
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QUIS <11, 2009, Wolfsburg>
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Benchmarking : an international journal ; BIJ
Journal of service management
Industrial marketing management : the international journal for industrial and high-tech firms
17
Marketing von Solutions : innovative Ansätze und Best Practices
9
Journal of business research : JBR
7
International journal of production research
5
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
4
Produktivität von Customization Services : Messung, Bewertung und Steuerung am Beispiel industrieller Dienstleistungen
4
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4
SpringerLink / Bücher
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The journal of business & industrial marketing
4
International journal of production economics
3
International journal of technology management : IJTM
3
Journal of retailing and consumer services
3
Journal of revenue and pricing management
3
Journal of service research : JSR
3
The TQM journal : the international review of organizational improvement
3
Auditing : a journal of practice & theory
2
CIE working paper series
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Faculty & research / Insead : working paper series
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Informationsmanagement und Computer Aided Team
2
International journal of business environment : IJBE
2
International journal of hospitality management
2
International journal of industrial organization
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International journal of services and operations management
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International marketing review
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Journal of service research
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Journal of the Academy of Marketing Science
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Management science : journal of the Institute for Operations Research and the Management Sciences
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Proceedings / First International Symposium on Services Science (ISSS'09) : March 23 - 25, 2009, Leipzig, Germany ; [part of the multiconference SABRE]
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Springer eBook Collection / Business and Economics
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Telecommunications policy : the international journal of digital economy, data sciences and new media
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The Harvard John M. Olin discussion paper series
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ECONIS (ZBW)
5
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1
The impact of service bundles on the mechanism through which functional value and price value affect WOM intent
Ranaweera, Chatura
;
Karjaluoto, Heikki
- In:
Journal of service management
28
(
2017
)
4
,
pp. 707-723
Persistent link: https://www.econbiz.de/10011731222
Saved in:
2
Service productisation : systematising and defining an offering
Harkonen, Janne
;
Tolonen, Arto
;
Haapasalo, Harri
- In:
Journal of service management
28
(
2017
)
5
,
pp. 936-971
Persistent link: https://www.econbiz.de/10011801843
Saved in:
3
Service productivity in different industries : an empirical investigation
Klingner, Stephan
;
Pravemann, Stephanie
;
Becker, Michael
- In:
Benchmarking : an international journal ; BIJ
22
(
2015
)
2
,
pp. 238-253
Persistent link: https://www.econbiz.de/10011279603
Saved in:
4
The relevance of service in European manufacturing industries
Lay, Gunter
;
Copani, Giacomo
;
Jäger, Angela
;
Biege, Sabine
- In:
Journal of service management
21
(
2010
)
5
,
pp. 715-726
Persistent link: https://www.econbiz.de/10008749698
Saved in:
5
QUIS 11 : moving forward with service quality
Stauss, Bernd
(
contributor
)
-
2010
Persistent link: https://www.econbiz.de/10008656281
Saved in:
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