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~isPartOf:"Borders in service : enactments of nationhood in transnational call centres"
~isPartOf:"The journal of services marketing"
~subject:"Arbeitsbedingungen"
~subject:"Arbeitsmobilität"
~subject:"Complaint management"
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Arbeitsbedingungen
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Borders in service : enactments of nationhood in transnational call centres
The journal of services marketing
New technology, work and employment
4
Personnel review : a professional journal reporting new developments in research, theory and practice of personel management
3
The international journal of human resource management
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The next available operator : managing human resources in Indian business process outsourcing industry
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Human relations
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International journal of intelligent enterprise : IJIE
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Journal of vocational behavior
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Labour & industry : a journal of the social and economic relations of work ; the journal of the Association of Industrial Relations Academics of Australia & New Zealand (AIRAANZ)
2
Routledge studies in business organizations and networks
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Work and life in the global economy : a gendered analysis of service work
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Administrative Sciences : open access journal
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Arbeit und Technik : Schriftenreihe des Instituts Arbeit und Technik im Wissenschaftszentrum Nordrhein-Westfalen
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Asia Pacific journal of human resources : APJHR
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Betriebliches Gesundheitsmanagement und Prävention arbeitsbedingter Gesundheitsgefahren
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British journal of industrial relations : BJIR ; an international journal of employment relations
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Decision support systems : DSS ; the international journal
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Economies et societés ; 43,9
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Espaces numériques
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European journal of industrial relations
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Examining job satisfaction : causes, outcomes, and comparative differences
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Globalisation, company strategies and quality of working life in Europe : [... presented at the European Conference on "Globalisation, Company Strategies and Quality of Working Life in Europe" which was held from 19th to 21st June 2003 in Bologna]
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Handbook of employment and society : working space
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Harvard-Business-Manager : das Wissen der Besten
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ILR review : the journal of work and policy
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Industrial relations : a journal of economy & society
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International advances in economic research : IAER ; an official publication of the International Atlantic Economic Society
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International employment relations review
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International journal of contemporary hospitality management
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International journal of quality and service sciences
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International journal of services technology and management
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International journal of services technology and management : IJSTM
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International labour review
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Journal of Asia Business Studies
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Journal of business communication : JBC
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Journal of career development
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Journal of risk and financial management : JRFM
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Insights into the Indian call centre industry : can internal marketing help tackle high employee turnover?
Budhwar, Pawan S.
;
Varma, Arup
;
Malhotra, Neeru
; …
- In:
The journal of services marketing
23
(
2009
)
5
,
pp. 351-362
Persistent link: https://www.econbiz.de/10009525728
Saved in:
2
Job resourcefulness, symptoms of burnout and service recovery performance : an examination of call centre frontline employees
Ashill, Nicholas J.
;
Rod, Michel
;
Thirkell, Peter
; …
- In:
The journal of services marketing
23
(
2009
)
5
,
pp. 338-350
Persistent link: https://www.econbiz.de/10009525730
Saved in:
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