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~isPartOf:"Business-to-Business-Marketing"
~isPartOf:"Strategies for international industrial marketing : the management of customer relationships in European industrial markets"
~isPartOf:"The journal of services marketing"
~subject:"Dienstleistungsmarketing"
~subject:"Dienstleistungsqualität"
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Dienstleistungsmarketing
Dienstleistungsqualität
B-to-B-Marketing
27
Business-to-business marketing
27
Lieferantenmanagement
16
Supplier relationship management
16
Business-to-Business-Marketing
13
Deutschland
11
Germany
10
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Groth, Markus
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Ho, Angus
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Sandbacka, Jenny
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Sharma, Piyush
1
Sok, Phyra
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Business-to-Business-Marketing
Strategies for international industrial marketing : the management of customer relationships in European industrial markets
The journal of services marketing
Industrial marketing management : the international journal for industrial and high-tech firms
23
The journal of business & industrial marketing
12
Marketing intelligence & planning
4
Journal of business research : JBR
3
Kohlhammer Edition Marketing
3
SpringerLink / Bücher
3
Asia Pacific journal of marketing and logistics
2
Cogent business & management
2
Journal of business-to-business marketing
2
Journal of marketing management : MM
2
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
2
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
2
Journal of service research
2
Springer Gabler Research
2
The journal of personal selling & sales management : JPSSM
2
The service industries journal
2
Brand research : [an outcome of the second International Conference on Brand Management]
1
Business systems research : a system view accross technology & economics : the journal of Society for Advancing Innovation and Research in Economy
1
DUV / Wirtschaftswissenschaft
1
Decision sciences : DS
1
Die Betriebswirtschaft : DBW
1
Dienstleistungsmanagement und Social Media : Potenziale, Strategien und Instrumente
1
Dienstleistungsqualität : Konzepte - Methoden - Erfahrungen
1
Erfolgsfaktor Kundenzufriedenheit : Handbuch für Strategie und Umsetzung
1
European journal of marketing : EJM
1
Gabler Edition Wissenschaft
1
Gabler Rresearch
1
Gabler-Edition Wissenschaft / Business-to-Business-Marketing
1
Gabler-Edition Wissenschaft / Integrierte Logistik und Unternehmensführung
1
Global business review
1
International business and economics research journal
1
International journal of business excellence : IJBEX
1
International journal of information systems and supply chain management : JISSCM ; an official publication of the Information Resources Management Association
1
International journal of operations & production management
1
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
1
International journal of physical distribution and logistics management
1
International journal of quality and service sciences
1
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
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ECONIS (ZBW)
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1
Determinants of services co-creation with business customers
Jouny-Rivier, Elodie
;
Reynoso, Javier
;
Edvardsson, Bo
- In:
The journal of services marketing
31
(
2017
)
2
,
pp. 85-103
Persistent link: https://www.econbiz.de/10011654583
Saved in:
2
Exploring service failure in a business-to-business context
Zhu, Xia
;
Zolkiewski, Judy
- In:
The journal of services marketing
29
(
2015
)
5
,
pp. 367-379
Persistent link: https://www.econbiz.de/10011387791
Saved in:
3
Exploring customers' zone of tolerance for B2B professional service quality
Ho, Angus
;
Sharma, Piyush
;
Hosie, Peter J.
- In:
The journal of services marketing
29
(
2015
)
5
,
pp. 380-392
Persistent link: https://www.econbiz.de/10011387806
Saved in:
4
Leistungsindividualisierung im B-to-B-Bereich : die Einzigartigkeit im Rahmen der Dienstleistungsgestaltung
Minculescu, Ioana
-
2013
Persistent link: https://www.econbiz.de/10010442749
Saved in:
5
Branding activities of a micro industrial services company
Sandbacka, Jenny
;
Nätti, Satu
;
Tähtinen, Jaana
- In:
The journal of services marketing
27
(
2013
)
2
,
pp. 166-177
Persistent link: https://www.econbiz.de/10009747182
Saved in:
6
Leistungsindividualisierung im B-to-B-Bereich : Die Einzigartigkeit im Rahmen der Dienstleistungsgestaltung
Minculescu, Ioana
-
2013
mit dem Schwerpunkt
B-to-B-Marketing
, Dienstleistungsmarketing oder Operations-Research · Fach- und Führungskräfte, die …
Persistent link: https://www.econbiz.de/10014016741
Saved in:
7
B2B services branding in the logistics services industry
Marquardt, Adam J.
;
Golicic, Susan L.
;
Davis, Donna F.
- In:
The journal of services marketing
25
(
2011
)
1
,
pp. 47-57
Persistent link: https://www.econbiz.de/10009009736
Saved in:
8
Understanding service firms brand value creation : a multilevel perspective including the overarching role of service brand marketing capability
Sok, Phyra
;
O'Cass, Aron
- In:
The journal of services marketing
25
(
2011
)
7
,
pp. 528-539
Persistent link: https://www.econbiz.de/10009387521
Saved in:
9
Service quality, trust, commitment and service differentiation in business relationships
Chenet, Pierre
;
Dagger, Tracey S.
;
O'Sullivan, Don
- In:
The journal of services marketing
24
(
2010
)
5
,
pp. 335-346
Persistent link: https://www.econbiz.de/10008653371
Saved in:
10
B2B services : linking service loyalty and brand equity
Rauyruen, Papassapa
;
Miller, Kenneth E.
;
Groth, Markus
- In:
The journal of services marketing
23
(
2009
)
3
,
pp. 175-186
Persistent link: https://www.econbiz.de/10009525757
Saved in:
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