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~isPartOf:"Central European business review : CEBR"
~isPartOf:"International journal of contemporary hospitality management"
~subject:"Relationship marketing"
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Search: subject:"Mobile Telekommunikation"
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Relationship marketing
Mobile communications
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Consumer behaviour
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Kundenzufriedenheit
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Aparicio-Valverde, Mireia
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Cobanoglu, Cihan
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Fandos-Herrera, Carmina
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Flavián Blanco, Carlos
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Milfelner, Borut
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Central European business review : CEBR
International journal of contemporary hospitality management
Journal of retailing and consumer services
20
Business process management journal
9
Telecommunications policy : the international journal of digital economy, data sciences and new media
9
International journal of electronic customer relationship management : IJECRM
8
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
7
Mobile Kommunikation : Wertschöpfung, Technologien, neue Dienste
6
Cogent business & management
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International journal of hospitality management
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Tourism management : research, policies, practice
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Asia Pacific journal of marketing and logistics
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International journal of services and operations management
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Journal of global information management : an official publication of the Information Resources Management Association
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The journal of services marketing
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Erfolgsfaktoren des Mobile Marketing : [Strategien, Konzepte und Instrumente]
3
Gabler Edition Wissenschaft
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Handbook of research on mobile marketing management
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International journal of business information systems : IJBIS
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International journal of e-business research : an official publication of the Information Resources Management Association
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International journal of services, economics and management
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Journal of business research : JBR
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Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
3
Journal of service research : JSR
3
Marketing intelligence & planning
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Service business
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SpringerLink / Bücher
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The international journal of bank marketing : IJBM
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Tourism management perspectives : TMP
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ASEAN marketing journal : Association of Southeast Asian Nations marketing journal
2
African journal of economic and management studies : AJEMS
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Business and Economic Research : BER
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Electronic Business und Mobile Business : Ansätze, Konzepte und Geschäftsmodelle
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Electronic commerce research
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Gabler Edition Wissenschaft / Markt- und Unternehmensentwicklung
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Handbook of research in mobile business : technical, methodological, and social perspectives
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Industrial marketing management : the international journal for industrial and high-tech firms
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Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
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Information systems research : ISR
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1
Service recovery satisfaction and commitment in the context of spectator sport industry : study on Croatian football consumers
Kuzmanić, Antonio
;
Dlačić, Jasmina
;
Milfelner, Borut
- In:
Central European business review : CEBR
12
(
2023
)
2
,
pp. 61-85
Persistent link: https://www.econbiz.de/10014288390
Saved in:
2
Generation Y's positive and negative eWOM : use of social media and mobile technology
Zhang, Tingting
;
Omran, Behzad Abound
;
Cobanoglu, Cihan
- In:
International journal of contemporary hospitality management
29
(
2017
)
2
,
pp. 732-761
Persistent link: https://www.econbiz.de/10011687713
Saved in:
3
Insights into emotional contagion and its effects at the hotel front desk
Ustrov, Yury
;
Aparicio-Valverde, Mireia
;
Ryan, Gerard
- In:
International journal of contemporary hospitality management
28
(
2016
)
10
,
pp. 2285-2309
Persistent link: https://www.econbiz.de/10011567315
Saved in:
4
What may lead you to recommend and revisit a hotel after a service failure instead of complaining?
Aguilar-Rojas, Oscar
;
Fandos-Herrera, Carmina
;
Flavián …
- In:
International journal of contemporary hospitality management
27
(
2015
)
2
,
pp. 214-235
Persistent link: https://www.econbiz.de/10011300096
Saved in:
5
The impact of customers' perception of CSR on corporate brand loyalty : the case of the Romanian mobile telecom industry
Moisescu, Ovidiu Ioan
- In:
Central European business review : CEBR
4
(
2015
)
2
,
pp. 21-30
Persistent link: https://www.econbiz.de/10011489421
Saved in:
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