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~isPartOf:"Central European business review : CEBR"
~subject:"Fußball"
~subject:"Relationship marketing"
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Fußball
Relationship marketing
Beziehungsmarketing
2
Customer satisfaction
2
Kundenzufriedenheit
2
Mobile communications
2
Mobilkommunikation
2
Beschwerdemanagement
1
CSR
1
Complaint management
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Consumer behaviour
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Corporate Social Responsibility
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Corporate social responsibility
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Croatia
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Dienstleistungsqualität
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Football
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Konsumentenverhalten
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Kroatien
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Professional sports
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Profisport
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Romania
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Rumänien
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Service quality
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Service recovery
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Sport
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Sport organization
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Sportorganisation
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Sports
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Telecommunications industry
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Telekommunikationssektor
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commitment
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customer loyalty
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mobile telecommunication
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perceived equity
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satisfaction
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sports club
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Dlačić, Jasmina
1
Kuzmanić, Antonio
1
Milfelner, Borut
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Moisescu, Ovidiu Ioan
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Central European business review : CEBR
Journal of retailing and consumer services
20
Business process management journal
9
Telecommunications policy : the international journal of digital economy, data sciences and new media
9
International journal of electronic customer relationship management : IJECRM
8
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
7
Mobile Kommunikation : Wertschöpfung, Technologien, neue Dienste
6
Cogent business & management
5
International journal of hospitality management
5
Tourism management : research, policies, practice
5
Asia Pacific journal of marketing and logistics
4
International journal of services and operations management
4
Journal of global information management : an official publication of the Information Resources Management Association
4
The journal of services marketing
4
Erfolgsfaktoren des Mobile Marketing : [Strategien, Konzepte und Instrumente]
3
Gabler Edition Wissenschaft
3
Handbook of research on mobile marketing management
3
International journal of business information systems : IJBIS
3
International journal of contemporary hospitality management
3
International journal of e-business research : an official publication of the Information Resources Management Association
3
International journal of services, economics and management
3
Journal of business research : JBR
3
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
3
Journal of service research : JSR
3
Marketing intelligence & planning
3
Service business
3
SpringerLink / Bücher
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The international journal of bank marketing : IJBM
3
Tourism management perspectives : TMP
3
ASEAN marketing journal : Association of Southeast Asian Nations marketing journal
2
African journal of economic and management studies : AJEMS
2
Business and Economic Research : BER
2
Electronic Business und Mobile Business : Ansätze, Konzepte und Geschäftsmodelle
2
Electronic commerce research
2
Gabler Edition Wissenschaft / Markt- und Unternehmensentwicklung
2
Handbook of research in mobile business : technical, methodological, and social perspectives
2
Industrial marketing management : the international journal for industrial and high-tech firms
2
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
2
Information systems research : ISR
2
Information technology and management
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Service recovery satisfaction and commitment in the context of spectator sport industry : study on Croatian football consumers
Kuzmanić, Antonio
;
Dlačić, Jasmina
;
Milfelner, Borut
- In:
Central European business review : CEBR
12
(
2023
)
2
,
pp. 61-85
Persistent link: https://www.econbiz.de/10014288390
Saved in:
2
The impact of customers' perception of CSR on corporate brand loyalty : the case of the Romanian mobile telecom industry
Moisescu, Ovidiu Ioan
- In:
Central European business review : CEBR
4
(
2015
)
2
,
pp. 21-30
Persistent link: https://www.econbiz.de/10011489421
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