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~isPartOf:"Cogent business & management"
~isPartOf:"International journal of quality and service sciences"
~isPartOf:"Total quality management & business excellence"
~person:"Koc, Erdogan"
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Search: subject_exact:"Qualität von Dienstleistungen"
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Dienstleistungsqualität
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Service quality
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colour of lighting
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Koc, Erdogan
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Cogent business & management
International journal of quality and service sciences
Total quality management & business excellence
Journal of hospitality marketing & management
2
Journal of hospitality and tourism insights
1
The international journal of human resource management
1
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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ECONIS (ZBW)
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Service quality, emotion recognition, emotional intelligence and Dunning Kruger syndrome
Boz, Hakan
;
Koc, Erdogan
- In:
Total quality management & business excellence
32
(
2021
)
11
,
pp. 1201-1214
Persistent link: https://www.econbiz.de/10012607237
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2
The influence of colour of lighting on customers' waiting time perceptions
Bilgili, Bilsen
;
Ozkul, Emrah
;
Koc, Erdogan
- In:
Total quality management & business excellence
31
(
2020
)
10
,
pp. 1098-1111
Persistent link: https://www.econbiz.de/10012256693
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