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~isPartOf:"Corporate reputation review : an international journal"
~isPartOf:"International journal of hospitality management"
~isPartOf:"Journal of global information management : an official publication of the Information Resources Management Association"
~subject:"Social Web"
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Corporate reputation review : an international journal
International journal of hospitality management
Journal of global information management : an official publication of the Information Resources Management Association
Journal of business research : JBR
5
Journal of hospitality marketing & management
4
Business horizons
3
Dienstleistungsmanagement und Social Media : Potenziale, Strategien und Instrumente
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Tourism management : research, policies, practice
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International journal of contemporary hospitality management
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Accounting perspectives : a journal of The Canadian Academic Accounting Association
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Aktuelle Entwicklungen im Dienstleistungsmarketing
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Asia-Pacific journal of business administration
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Corporate communications : an international journal
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GfK marketing intelligence review : Marketingforschung für die Praxis
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International journal of electronic commerce : IJEC
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International journal of electronic customer relationship management : IJECRM
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International journal of innovation science
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International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
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International marketing review
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1
Power of apologetic responses in online travel community
Guo, Xiaoshu
;
Ye, Qiang
;
Law, Chun Hung Roberts
;
Liang, Sai
- In:
International journal of hospitality management
103
(
2022
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013209274
Saved in:
2
How does culture impact customer evaluation in online complaining? : evidence from Germany and India
Sengupta, Sanchayan
- In:
Journal of global information management : an official …
28
(
2020
)
2
,
pp. 131-159
Persistent link: https://www.econbiz.de/10012304208
Saved in:
3
An empirical test of image restoration theory and best practice suggestions within the context of social mediated crisis communication
Nazione, Samantha
;
Perrault, Evan K.
- In:
Corporate reputation review : an international journal
22
(
2019
)
4
,
pp. 134-143
Persistent link: https://www.econbiz.de/10012133055
Saved in:
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