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~isPartOf:"Creating and managing superior customer value"
~isPartOf:"International journal of electronic customer relationship management : IJECRM"
~isPartOf:"Journal of retailing and consumer services"
~isPartOf:"Service business"
~source:"econis"
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Search: subject_exact:"Customer value"
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Customer value
82
Kundenwert
81
Beziehungsmarketing
49
Relationship marketing
49
Consumer behaviour
43
Konsumentenverhalten
43
Customer satisfaction
22
Kundenzufriedenheit
22
Betriebliche Wertschöpfung
20
Value creation
20
Dienstleistungsqualität
18
Service quality
18
Customer integration
13
Kundenintegration
13
Einzelhandel
9
Marketing management
9
Marketingmanagement
9
Retail trade
9
Brand management
8
Markenführung
8
Value co-creation
8
Brand image
6
Markenimage
6
Online retailing
6
Online-Handel
6
Social values
6
Soziale Werte
6
Mobile communications
5
Mobilkommunikation
5
Social Web
5
Social web
5
Bank
4
Customer loyalty
4
Customer participation
4
Customer service
4
Hedonic value
4
Kundenservice
4
Perceived value
4
Satisfaction
4
Taiwan
4
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Article
82
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71
Aufsatz in Zeitschrift
71
Aufsatz im Buch
11
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11
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1
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English
82
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Madhani, Pankaj M.
3
Gibbert, Michael
2
Golfetto, Francesca
2
Itani, Omar S.
2
Le Nguyen Hau
2
Rintamäki, Timo
2
Abdolvand, Neda
1
Aguilar-Illescas, Rocío
1
Ahrholdt, Dennis C.
1
Akbarabadi, Mina
1
Al-Wugayan, Adel A. A.
1
Albadvi, Amir
1
Anaya-Sánchez, Rafael
1
Ancarani, Fabio
1
Andersson, Pernille K.
1
Arjmand, Mohaddese
1
Atulkhar, Sunil
1
Babin, Barry J.
1
Baumann, Chris
1
Baxter, Roger
1
Bellenger, Dan N.
1
Bouchet, Patrick
1
Bu, Yi
1
Busacca, Bruno
1
Camp, Kerri
1
Carlson, Jamie
1
Castañeda, J. Alberto
1
Castéran, Herbert
1
Chaudhuri, Arjun
1
Chen, Ching-fu
1
Chen, Hang
1
Chen, Ja-Shen
1
Chen, Kuang-Cheng
1
Chen, Shu-Ching
1
Chen, Shu-ching
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Chen, Tser-yieth
1
Chen, Yanhong
1
Cheng, Vincent
1
Cliquet, Gérard
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Constantinides, Efthymios
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Creating and managing superior customer value
International journal of electronic customer relationship management : IJECRM
Journal of retailing and consumer services
Service business
Journal of business research : JBR
86
Industrial marketing management : the international journal for industrial and high-tech firms
85
SpringerLink / Bücher
35
International journal of hospitality management
31
The service industries journal
28
The journal of business & industrial marketing
27
Journal of marketing
26
Journal of the Academy of Marketing Science
25
Journal of marketing management : MM
18
Marketing theory
18
The journal of services marketing
18
Journal of service research : JSR
17
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
17
Gabler Edition Wissenschaft
16
International journal of contemporary hospitality management
16
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
16
Journal of revenue and pricing management
16
Journal of service management
16
Journal of strategic marketing
16
Handbook of research on customer equity in marketing
14
Journal of marketing research : JMR
14
Technological forecasting & social change : an international journal
13
The journal of product & brand management
13
Tourism management : research, policies, practice
13
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
12
Harvard business review : HBR
11
Innovation in pricing : contemporary theories and best practices
11
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
11
Business horizons
10
Journal of marketing analytics : JMA
10
Springer eBook Collection / Business and Economics
10
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
10
Cogent business & management
9
European journal of marketing : EJM
9
European management journal
9
International journal of services and operations management
9
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ECONIS (ZBW)
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1
From traditional to transformed : examining the pre- and post-COVID consumers' shopping mall experiences
Mortimer, Gary
;
Osorio Andrade, María Lucila
; …
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-19
Persistent link: https://www.econbiz.de/10014460814
Saved in:
2
From redesign to revenue : measuring the effects of servicescape remodeling on customer lifetime value
Valentini, Tony
;
Roederer, Claire
;
Castéran, Herbert
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014462312
Saved in:
3
Customer definitions of moral value for retail brands : a qualitative understanding
Wei, Yunyi
;
Sit, Kokho
;
Ekinci, Yuksel
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014462367
Saved in:
4
Reviving tradition-bound products : a case of value co-creation using rhetorical history
Ishizuka, Chikako
;
Kuo-Che, Tseng
;
Kishi, Yasuyuki
- In:
Service business
16
(
2022
)
4
,
pp. 1015-1033
Persistent link: https://www.econbiz.de/10013459519
Saved in:
5
Exploring the roles of vlogger characteristics and video attributes on followers' value perceptions and behavioral intention
Lu, Hsiao-Han
;
Chen, Ching-fu
;
Tai, Yi-Wen
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014462368
Saved in:
6
Do supermarkets' emails have any value for their customers? : the effect of emails' content and interestingness on customers' attitude and engagement
Rodriguez, Virginie
;
Sangle-Ferriere, Marion
- In:
Journal of retailing and consumer services
75
(
2023
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014371703
Saved in:
7
More gain, more give? : the impact of brand community value on users' value co-creation
Liao, Junyun
;
Pang, Jiecong
;
Dong, Xuebing
- In:
Journal of retailing and consumer services
74
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014364053
Saved in:
8
Estimating travellers' value when purchasing auxiliary services in the airline industry based on the RFM model
Chen, Yanhong
;
Liu, Luning
;
Dequan, Zheng
;
Li, Bin
- In:
Journal of retailing and consumer services
74
(
2023
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014364543
Saved in:
9
The development and validation of a scale to measure perceived value of mobile commerce (MVAL-SCALE)
Omkar Dastane
;
Goi, Chai Lee
;
Rabbanee, Fazlul
- In:
Journal of retailing and consumer services
71
(
2023
),
pp. 1-21
Persistent link: https://www.econbiz.de/10014265704
Saved in:
10
The impact of customer clubs on lifetime value of banking customers
Arjmand, Mohaddese
;
Abdolvand, Neda
;
Harandi, Saeedeh Rajaei
- In:
International journal of electronic customer …
14
(
2023
)
1
,
pp. 42-60
Persistent link: https://www.econbiz.de/10014309498
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