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~isPartOf:"Creating and managing superior customer value"
~isPartOf:"Service business"
~isPartOf:"The service industries journal"
~person:"Pham Ngoc Thuy"
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Pham Ngoc Thuy
Le Nguyen Hau
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Creating and managing superior customer value
Service business
The service industries journal
International journal of quality innovation
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ECONIS (ZBW)
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Service value and switching barriers : a personal values perspective
Pham Ngoc Thuy
;
Le Nguyen Hau
;
Evangelista, Felicitas
- In:
The service industries journal
36
(
2016
)
3/4
,
pp. 142-162
Persistent link: https://www.econbiz.de/10011564533
Saved in:
2
Customer participation to co-create value in human transformative services : a study of higher education and health care services
Le Nguyen Hau
;
Pham Ngoc Thuy
- In:
Service business
10
(
2016
)
3
,
pp. 603-628
Persistent link: https://www.econbiz.de/10011722401
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