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~isPartOf:"Customer retention in the automotive industry : quality, satisfaction and loyalty"
~isPartOf:"Rivista di politica economica / Supplement"
~isPartOf:"Wirtschaftsdienst : Zeitschrift für Wirtschaftspolitik"
~subject:"Competition"
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Customer retention in the automotive industry : quality, satisfaction and loyalty
Rivista di politica economica / Supplement
Wirtschaftsdienst : Zeitschrift für Wirtschaftspolitik
Europäische Hochschulschriften / 5
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Achieving customer satisfaction, loyalty, and retention through strategic alignment
Johnson, Michael D.
- In:
Customer retention in the automotive industry : …
,
(pp. 117-139)
.
1997
Persistent link: https://www.econbiz.de/10001299163
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2
Price dynamics in the Italian automobile market : from monopoly to competition
DelViscovo, Mario
- In:
Rivista di politica economica / Supplement
21
(
1987
),
pp. 73-101
Persistent link: https://www.econbiz.de/10001057692
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