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~isPartOf:"DIW-Wochenbericht : Wirtschaft, Politik, Wissenschaft"
~isPartOf:"International journal of production economics"
~subject:"Qualitätsmanagement"
~subject:"Ressourcenorientierter Ansatz"
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Qualitätsmanagement
Ressourcenorientierter Ansatz
Service industry
73
Dienstleistungssektor
72
Industrie
19
Manufacturing industries
19
Innovation
15
Dienstleistungsqualität
14
Service quality
14
Services
13
Dienstleistung
12
Deutschland
11
Germany
11
Innovation management
11
Innovationsmanagement
11
Bundling strategy
10
Business services
10
Leistungsbündel
10
Lieferkette
10
Supply chain
10
Unternehmensdienstleistung
10
Service innovation
8
Servitization
8
Firm performance
7
Productivity
7
Produktivität
7
Unternehmenserfolg
7
New product development
6
Produktentwicklung
6
Beziehungsmarketing
5
Performance measurement
5
Performance-Messung
5
Relationship marketing
5
E-commerce
4
Electronic Commerce
4
Lieferantenmanagement
4
Outsourcing
4
Quality management
4
Resource-based view
4
Service science
4
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English
8
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Wang, Qiang
2
Zhao, Xiande
2
Bayo-Moriones, Alberto
1
Cheng, Ru
1
Cheng, T. C. E.
1
Escamilla de León, Sergio Antonio
1
Gebauer, Heiko
1
Gustafsson, Anders
1
Haldimann, Mirella
1
Jayaram, Jayanth
1
Lee, Peter K. C.
1
Li, Yuan
1
Liao, Yonghai
1
Liu, Yi
1
Mackelprang, Alan W.
1
Merino Diaz-de-Cerio, Javier
1
Saul, Caroline Jennings
1
Selvam, Rejina Mary
1
Tao, Lei
1
Tu, Yiliu
1
Voss, Christopher A.
1
Wang, Binni
1
Wang, Pong
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Xu, Kefeng
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Yang, Yefei
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DIW-Wochenbericht : Wirtschaft, Politik, Wissenschaft
International journal of production economics
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
16
International journal of productivity and quality management : IJPQM
13
International journal of quality & reliability management
13
International journal of services and operations management
9
The TQM journal : the international review of organizational improvement
9
The service industries journal
9
Journal of business research : JBR
6
Benchmarking : an international journal ; BIJ
4
Industrial marketing management : the international journal for industrial and high-tech firms
4
International journal of six sigma and competitive advantage : IJSSCA
4
Journal of service management
4
The journal of services marketing
4
European journal of operational research : EJOR
3
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
3
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
3
International journal of production research
3
International journal of services, economics and management
3
Managing service quality : MSQ ; an international journal
3
The international journal of productivity and performance management
3
The international journal of productivity and performance management : IJPPM
3
The journal of applied business research
3
Amfiteatru economic : an economic and business research periodical
2
Business process management journal
2
Entrepreneurship - BEF
2
Europäische Hochschulschriften / 5
2
Information systems and e-business management : ISeB
2
International journal of business excellence
2
International journal of business excellence : IJBEX
2
International journal of quality and innovation
2
International journal of quality and service sciences
2
International journal of services and operations management : IJSOM
2
International marketing review
2
Journal of management research
2
Journal of service theory and practice : JSTP
2
Operations management research : OMR ; advancing practice through theory
2
R & D management
2
Schriften zu Marketing und Management
2
Service business
2
The international journal of human resource management
2
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ECONIS (ZBW)
8
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1
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8
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Date (oldest first)
1
The impact of value co-creation orientation on radical service innovation : exploring a serial mediation mechanism
Cheng, Ru
;
Tao, Lei
;
Wang, Qiang
;
Zhao, Xiande
- In:
International journal of production economics
262
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014328643
Saved in:
2
Customer satisfaction service match and service quality-based blockchain cloud manufacturing
Wang, Binni
;
Wang, Pong
;
Tu, Yiliu
- In:
International journal of production economics
240
(
2021
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012629892
Saved in:
3
Capability configuration, ambidexterity and performance : evidence from service outsourcing sector
Liu, Yi
;
Liao, Yonghai
;
Li, Yuan
- In:
International journal of production economics
200
(
2018
),
pp. 343-352
Persistent link: https://www.econbiz.de/10011870038
Saved in:
4
Organizational capabilities for pay-per-use services in product-oriented companies
Gebauer, Heiko
;
Saul, Caroline Jennings
;
Haldimann, Mirella
- In:
International journal of production economics
192
(
2017
),
pp. 157-168
Persistent link: https://www.econbiz.de/10011782337
Saved in:
5
Customer orientation and innovation : a comparative study of manufacturing and service firms
Wang, Qiang
;
Zhao, Xiande
;
Voss, Christopher A.
- In:
International journal of production economics
171
(
2016
),
pp. 221-230
Persistent link: https://www.econbiz.de/10011437355
Saved in:
6
Continuous improvement competence, employee creativity, and new service development performance : a frontline employee perspective
Yang, Yefei
;
Lee, Peter K. C.
;
Cheng, T. C. E.
- In:
International journal of production economics
171
(
2016
),
pp. 275-288
Persistent link: https://www.econbiz.de/10011437383
Saved in:
7
The influence of types of training on service system performance in mass service and service shop operations
Mackelprang, Alan W.
;
Jayaram, Jayanth
;
Xu, Kefeng
- In:
International journal of production economics
138
(
2012
)
1
,
pp. 183-194
Persistent link: https://www.econbiz.de/10009550541
Saved in:
8
The impact of ISO 9000 and EFQM on the use of flexible work practices
Bayo-Moriones, Alberto
;
Merino Diaz-de-Cerio, Javier
; …
- In:
International journal of production economics
130
(
2011
)
1
,
pp. 33-42
Persistent link: https://www.econbiz.de/10008841749
Saved in:
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