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~isPartOf:"Designing for service : key issues and new directions"
~isPartOf:"International journal of innovation management"
~isPartOf:"Mit Dienstleistungen die Zukunft gestalten : [Impulse aus Forschung und Praxis] ; Beiträge der 8. Dienstleistungstagung des BMBF"
~isPartOf:"Service science: research and innovations in the service economy"
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Dienstleistungsinnovation
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Service innovation
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Designing for service : key issues and new directions
International journal of innovation management
Mit Dienstleistungen die Zukunft gestalten : [Impulse aus Forschung und Praxis] ; Beiträge der 8. Dienstleistungstagung des BMBF
Service science: research and innovations in the service economy
SpringerLink / Bücher
34
The service industries journal
19
Journal of business research : JBR
17
An introduction to industrial service design
14
Research
13
Service innovation : novel ways of creating value in actor systems
13
Research methods in service innovation
12
Innovating for trust
11
Innovating in practice : perspectives and experiences
11
Service business model innovation in the healthcare and hospital management : models, strategies, tools
11
Industrial marketing management : the international journal for industrial and high-tech firms
9
Journal of service management
9
International journal of services technology and management
8
Journal of service research : JSR
8
Springer eBook Collection
8
The journal of business & industrial marketing
8
Service Engineering internationaler Dienstleistungen : [services made in Germany]
7
The journal of product innovation management : an international publication of the Product Development & Management Association
7
Public management review
6
Forum Dienstleistungsmanagement
5
Handbook of service science ; [Vol. 1]
5
Journal of service research
5
Service business
5
Service design and delivery
5
Springer eBook Collection / Business and Management
5
The journal of services marketing
5
Edward Elgar E-Book Archive
4
European review of service economics and management
4
Geschäftsmodelle - Wertschöpfung - Transformation
4
International journal of contemporary hospitality management
4
Journal of open innovation : technology, market, and complexity
4
Service Science: Research and Innovations in the Service Economy
4
Service science, management and engineering : education for the 21st Century
4
Creativity and innovation management
3
Dienstleistungsmodellierung 2010 : interdisziplinäre Konzepte und Anwendungsszenarien ; [die Tagung fand am 24. März 2010 an der Alpen-Adria-Universität Klagenfurt, Österreich, im Rahmen der Konferenz "Modellierung 2010" statt]
3
Dienstleistungsmodellierung : Methoden, Werkzeuge und Branchenlösungen
3
Driving service productivity : value-creation through innovation
3
ERIM report series research in management
3
HMD : Praxis der Wirtschaftsinformatik
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ECONIS (ZBW)
24
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1
Expanding (service) design spaces
Sangiorgi, Daniela
;
Prendiville, Alison
;
Jung, Jeyong
- In:
Designing for service : key issues and new directions
,
(pp. 17-32)
.
2017
Persistent link: https://www.econbiz.de/10011613480
Saved in:
2
Designing vs designers : how organizational design narratives shift the focus from designers to designing
Junginger, Sabine
;
Bailey, Stuart
- In:
Designing for service : key issues and new directions
,
(pp. 33-47)
.
2017
Persistent link: https://www.econbiz.de/10011613482
Saved in:
3
Designing for interdependence, participation and emergence in complex service systems
Sangiorgi, Daniela
;
Patricio, Lia
;
Fisk, Raymond
- In:
Designing for service : key issues and new directions
,
(pp. 49-64)
.
2017
Persistent link: https://www.econbiz.de/10011613509
Saved in:
4
Specialist service design consulting : the end of the beginning, or the beginning of the end?
Kirchberger, Eva-Maria
;
Tether, Bruce S.
- In:
Designing for service : key issues and new directions
,
(pp. 65-80)
.
2017
Persistent link: https://www.econbiz.de/10011613530
Saved in:
5
The object of service design
Kimbell, Lucy
;
Blomberg, Jeanette
- In:
Designing for service : key issues and new directions
,
(pp. 81-94)
.
2017
Persistent link: https://www.econbiz.de/10011613531
Saved in:
6
Breaking free from NSD : design and service beyond new service development
Holmlid, Stefan
;
Wetter Edman, Katarina
;
Edvardsson, Bo
- In:
Designing for service : key issues and new directions
,
(pp. 95-104)
.
2017
Persistent link: https://www.econbiz.de/10011613538
Saved in:
7
Designing on the spikes of injustice : representation and co-design
Collins, Katie
;
Cook, Mary Rose
;
Choukeir, Joanna
- In:
Designing for service : key issues and new directions
,
(pp. 105-116)
.
2017
Persistent link: https://www.econbiz.de/10011613541
Saved in:
8
Co-design, organizational creativity and quality improvement in the healthcare sector : "designerly" or "design-like"?
Robert, Glenn
;
Macdonald, Alastair S.
- In:
Designing for service : key issues and new directions
,
(pp. 117-130)
.
2017
Persistent link: https://www.econbiz.de/10011613546
Saved in:
9
Service design and the edge effect
Young, Robert
;
Warwick, Laura
- In:
Designing for service : key issues and new directions
,
(pp. 131-146)
.
2017
Persistent link: https://www.econbiz.de/10011613548
Saved in:
10
Service design as a sensemaking activity : insights from low-income communities in Latin America
Cipolla, Carla
;
Reynoso, Javier
- In:
Designing for service : key issues and new directions
,
(pp. 147-161)
.
2017
Persistent link: https://www.econbiz.de/10011613561
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