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~isPartOf:"Designing for service : key issues and new directions"
~isPartOf:"Journal of service management"
~person:"Bruns, Katherina"
~person:"Edvardsson, Bo"
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Search: subject_exact:"Service-Dominant Logic"
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Service-Dominant Logic
3
Service-dominant logic
3
Betriebliche Wertschöpfung
2
Customer integration
2
Dienstleistung
2
Dienstleistungsinnovation
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Bruns, Katherina
Edvardsson, Bo
Helkkula, Anu
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Jaakkola, Elina
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Designing for service : key issues and new directions
Journal of service management
International journal of quality and service sciences
3
Journal of Service Management
3
Marketing theory
3
International Journal of Quality and Service Sciences
2
Business & Information Systems Engineering
1
Driving service productivity : value-creation through innovation
1
Industrial marketing management : the international journal for industrial and high-tech firms
1
Journal of business research : JBR
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Journal of business-to-business marketing
1
Journal of service research
1
Journal of service theory and practice : JSTP
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Managing consumer services : factory or theater?
1
Marketing : ZFP ; journal of research and management
1
Review of marketing research
1
The service industries journal
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Wirtschaftsinformatik : WI ; Organ der Fachbereichs Wirtschaftsinformatik der Gesellschaft für Informatik e.V. und der Wissenschaftlichen Kommission Wirtschaftsinformatik im Verband der Hochschullehrer für Betriebswirtschaft e.V.
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ECONIS (ZBW)
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Breaking free from NSD : design and service beyond new service development
Holmlid, Stefan
;
Wetter Edman, Katarina
;
Edvardsson, Bo
- In:
Designing for service : key issues and new directions
,
(pp. 95-104)
.
2017
Persistent link: https://www.econbiz.de/10011613538
Saved in:
2
Customer experience from a self-service system perspective
Åkesson, Maria
;
Edvardsson, Bo
;
Tronvoll, Bård
- In:
Journal of service management
25
(
2014
)
5
,
pp. 677-698
Persistent link: https://www.econbiz.de/10010426047
Saved in:
3
Innovation in service ecosystems : an empirical study of the integration of values, brands, service systems and experience rooms
Aal, Kotaiba
;
Di Pietro, Laura
;
Edvardsson, Bo
;
Renzi, …
- In:
Journal of service management
27
(
2016
)
4
,
pp. 619-651
Persistent link: https://www.econbiz.de/10011563721
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