Innovation in service ecosystems : an empirical study of the integration of values, brands, service systems and experience rooms
Year of publication: |
2016
|
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Authors: | Aal, Kotaiba ; Di Pietro, Laura ; Edvardsson, Bo ; Renzi, Maria Francesca ; Guglielmetti Mugion, Roberta |
Published in: |
Journal of service management. - Bingley : Emerald, ISSN 1757-5818, ZDB-ID 2491767-9. - Vol. 27.2016, 4, p. 619-651
|
Subject: | Service-dominant logic | Brands | Service innovation | Resource integration | Service ecosystem | Values resonance | Service-Dominant Logic | Dienstleistung | Services | Markenführung | Brand management | Innovation | Betriebliche Wertschöpfung | Value creation | Dienstleistungsinnovation | Kundenintegration | Customer integration | Dienstleistungsmarketing | Services marketing | Dienstleistungssektor | Service industry | Innovationsmanagement | Innovation management | Produktentwicklung | New product development |
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