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~isPartOf:"Discussion papers in economics"
~isPartOf:"Health care management review : HCM review"
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Search: subject_exact:"Mystery shopping"
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United Kingdom
Dienstleistungsqualität
106
Service quality
106
Hospital
74
Krankenhaus
74
Gesundheitsversorgung
56
Health care
56
Patienten
33
Patients
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Pflegeheim
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Team
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hospitals
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patient satisfaction
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Primary health care
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quality improvement
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Arbeitszufriedenheit
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Corporate culture
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Großbritannien
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Job satisfaction
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Physicians
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patient experience
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quality
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Singer, Sara J.
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Alidana, Shahnaz
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1
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Kristensen, Søren Rud
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1
Liu, Lingrui
1
Marichal, Mickaela
1
Martelli, Peter F.
1
Matta, Sasmira
1
Muhlestein, David B.
1
Nembhard, Ingrid M.
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Nicoletti, Cheti
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Norful, Allison Andreno
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Poghosyan, Lusine
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Discussion papers in economics
Health care management review : HCM review
CHE research paper
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Discussion paper series / IZA
10
The service industries journal
10
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9
IZA Discussion Paper
8
Journal of health organization and management
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Journal of marketing management : MM
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The economic journal : the journal of the Royal Economic Society
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Journal of health economics
5
Journal of public economics
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Accounting and business research : a research quarterly publ. by the Inst. of Chartered Accountants in England and Wales
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Health economics
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International journal of public sector management : IJPSM
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International public management journal
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Journal of business research : JBR
4
NBER working paper series
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International journal of auditing : IJA
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Journal of economic behavior & organization : JEBO
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Journal of the Operational Research Society : OR
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NBER Working Paper
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The European journal of health economics : HEPAC ; health economics in prevention and care
3
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
3
Academy of Management journal : AMJ
2
Accountability and responsibility in health care : issues in addressing an emerging global challenge
2
Accounting horizons : a quarterly publication of the American Accounting Association
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Beiträge zum Gesundheitsmanagement
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Beiträge zur Hochschulpolitik
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ECONIS (ZBW)
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1
Learning from patients : the impact of using patients' narratives on patient experience scores
Nembhard, Ingrid M.
;
Matta, Sasmira
;
Shaller, Dale
; …
- In:
Health care management review : HCM review
49
(
2024
)
1
,
pp. 2-13
Persistent link: https://www.econbiz.de/10014455355
Saved in:
2
Exploring system features of primary care practices that promote better providers' clinical work satisfaction : a qualitative comparative analysis
Liu, Lingrui
;
Chien, Alyna T.
;
Singer, Sara J.
- In:
Health care management review : HCM review
47
(
2022
)
4
,
pp. 360-368
Persistent link: https://www.econbiz.de/10013412295
Saved in:
3
Optimizing patient partnership in primary care improvement : a qualitative study
Alidana, Shahnaz
;
Martelli, Peter F.
;
Singer, Sara J.
; …
- In:
Health care management review : HCM review
46
(
2021
)
2
,
pp. 123-134
Persistent link: https://www.econbiz.de/10012520593
Saved in:
4
Nurse practitioner-physician comanagement of primary care patients : the promise of a new delivery care model to improve quality of care
Norful, Allison Andreno
;
Swords, Kyleen
;
Marichal, Mickaela
- In:
Health care management review : HCM review
44
(
2019
)
3
,
pp. 235-245
Persistent link: https://www.econbiz.de/10012103016
Saved in:
5
Optimal price-setting in pay for performance schemes in health care
Kristensen, Søren Rud
;
Siciliani, Luigi
;
Sutton, Matt
-
2014
Persistent link: https://www.econbiz.de/10010362963
Saved in:
6
Giving voice to all patients : on patients at the margins and their intention and perceived ability to complain
Salge, Torsten Oliver
;
Antons, David
;
Cichy, Patrick
; …
- In:
Health care management review : HCM review
43
(
2018
)
2
,
pp. 126-137
Persistent link: https://www.econbiz.de/10011845638
Saved in:
7
The effect of school resources on test scores in England
Nicoletti, Cheti
;
Rabe, Birgitta
-
2012
Persistent link: https://www.econbiz.de/10009572172
Saved in:
8
Patient experience and hospital profitability : is there a link?
Richter, Jason P.
;
Muhlestein, David B.
- In:
Health care management review : HCM review
42
(
2017
)
3
,
pp. 247-257
Persistent link: https://www.econbiz.de/10011717201
Saved in:
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