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~isPartOf:"Diskussionsbeiträge aus dem Institut für Wirtschaft und Verkehr"
~isPartOf:"Lecture notes in economics and mathematical systems : LNEMS"
~subject:"Call centre"
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Search: subject_exact:"Workforce capacity planning"
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Call centre
Crew scheduling
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Personaleinsatzplanung
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Scheduling problem
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Scheduling-Verfahren
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Callcenter
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Stolletz, Raik
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Diskussionsbeiträge aus dem Institut für Wirtschaft und Verkehr
Lecture notes in economics and mathematical systems : LNEMS
Manufacturing & service operations management : M & SOM
3
Berichte aus der Betriebswirtschaft
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Computers & operations research : and their applications to problems of world concern ; an international journal
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Diskussionspapiere der Wirtschaftswissenschaftlichen Fakultät / Wirtschaftswissenschaftliche Fakultät, Universität Hannover : Hannover economic papers (HEP)
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European journal of industrial engineering : EJIE
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IWI-Diskussionsbeiträge
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Management science : journal of the Institute for Operations Research and the Management Sciences
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OR spectrum : quantitative approaches in management
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Omega : the international journal of management science
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Operations research letters
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Operations research proceedings 2003 : selected papers of the International Conference on Operations Research (OR 2003), Heidelberg, September 3 - 5, 2003 ; with 51 tables
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Production and operations management : an international journal of the Production and Operations Management Society
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Wissensmanagement : das Magazin für Digitalisierung, Vernetzung und Collaboration
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Performance analysis and optimization of inbound call centers
Stolletz, Raik
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2003
Persistent link: https://www.econbiz.de/10001751596
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