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~isPartOf:"Diskussionsbeiträge der Mercator School of Management der Universität Duisburg-Essen, Campus Duisburg"
~isPartOf:"Journal of business-to-business marketing"
~isPartOf:"Journal of marketing"
~subject:"Kundenzufriedenheit"
~subject:"Leistungsbündel"
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Kundenzufriedenheit
Leistungsbündel
B-to-B-Marketing
159
Business-to-business marketing
159
Lieferantenmanagement
87
Supplier relationship management
87
industrial marketing
56
business marketing
54
Beziehungsmarketing
45
Relationship marketing
45
Marketing
26
Marketing management
26
Marketingmanagement
26
Salespeople
25
Verkaufspersonal
25
Selling
17
Verkauf
17
business-to-business marketing
16
USA
15
United States
15
Customer value
13
Innovation
13
Kundenwert
13
Confidence
12
Vertrauen
12
Bibliometrics
11
Bibliometrie
11
Business network
11
Unternehmensnetzwerk
11
Consumer behaviour
9
Customer satisfaction
9
E-commerce
9
Electronic Commerce
9
Innovation management
9
Innovationsmanagement
9
Konsumentenverhalten
9
Marketing theory
9
Marketingtheorie
9
Industrie
8
Lieferkette
8
Manufacturing industries
8
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14
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1
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14
Aufsatz in Zeitschrift
14
Arbeitspapier
1
Graue Literatur
1
Non-commercial literature
1
Working Paper
1
Language
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English
14
German
1
Author
All
Svensson, Göran
2
Akrout, Houcine
1
Andersen, Otto
1
Anisimova, Tatiana
1
Bigné Alcañiz, J. Enrique
1
Bindroo, Vishal
1
Bornemann, Torsten
1
Brann, Jeremy M.
1
Brozovic, Danilo
1
Buvik, Arnt
1
Callarisa Fiol, Luis J.
1
Chao, Emmanuel
1
Colm, Laura
1
Echambadi, Raj
1
Ferro, Carlos
1
Gebauer, Heiko
1
Holmlund, Maria
1
Høgevold, Nils
1
Johnson, Madeline
1
Kowalkowski, Christian
1
Krieger, John
1
Mariadoss, Babu John
1
Mavondo, Felix
1
Modlich, Stephanie
1
Moliner Tena, Miguel A.
1
Nordin, Fredrik
1
Oliva, Rogelio
1
Ordanini, Andrea
1
Padin, Carmen
1
Raddats, Chris
1
Reinartz, Werner J.
1
Roberts-Lombard, Kristiana
1
Roberts-Lombard, Mornay
1
Sarangee, Kumar R.
1
Schmitz, Gertrud
1
Shanka, Mesay Sata
1
Stading, Gary L.
1
Sánchez-García, Javier
1
Ulaga, Wolfgang
1
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Diskussionsbeiträge der Mercator School of Management der Universität Duisburg-Essen, Campus Duisburg
Journal of business-to-business marketing
Journal of marketing
Industrial marketing management : the international journal for industrial and high-tech firms
45
The journal of business & industrial marketing
30
SpringerLink / Bücher
10
Journal of business research : JBR
8
Journal of the Academy of Marketing Science
6
The service industries journal
6
Marketing von Solutions : innovative Ansätze und Best Practices
5
Springer eBook Collection / Business and Economics
4
Applied Marketing Science / Angewandte Marketingforschung
3
Asia Pacific journal of marketing and logistics
3
Industrie-Management : Zeitschrift für industrielle Geschäftsprozesse
3
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
3
Journal of service management
3
Journal of service research
3
Research
3
The journal of services marketing
3
Beiträge zur empirischen Marketing- und Vertriebsforschung
2
Business-to-Business-Kommunikation : neue Entwicklungen im B-to-B-Marketing
2
Business-to-Business-Marketing
2
Electronic markets : the international journal on networked business
2
European journal of marketing : EJM
2
Europäische Hochschulschriften / 5
2
Gabler Edition Wissenschaft
2
Gabler Research
2
Harvard business review : HBR
2
Harvard-Business-Manager : das Wissen der Besten
2
Innovatives Industriegütermarketing
2
Interaktive Wertschöpfung durch Dienstleistungen : strategische Ausrichtung von Kundeninteraktionen, Geschäftsmodellen und sozialen Netzwerken
2
International journal of business environment : IJBE
2
International journal of procurement management
2
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
2
Journal of service research : JSR
2
Kundenzufriedenheit im IT-Outsourcing : das Optimum realisieren
2
Marketing intelligence & planning
2
Marktleistung und Wettbewerb : strategische und operative Perspektiven der marktorientierten Leistungsgestaltung; Werner H. Engelhardt zum 65. Geburtstag
2
Produktivität von Customization Services : Messung, Bewertung und Steuerung am Beispiel industrieller Dienstleistungen
2
Reihe: Wissenschaftliche Arbeitspapiere / W / Institut für Marktorientierte Unternehmensführung, Universität Mannheim
2
Schriftenreihe Innovative betriebswirtschaftliche Forschung und Praxis
2
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ECONIS (ZBW)
15
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1
Dynamic governance matching in solution development
Colm, Laura
;
Ordanini, Andrea
;
Bornemann, Torsten
- In:
Journal of marketing
84
(
2020
)
1
,
pp. 105-124
Persistent link: https://www.econbiz.de/10012176453
Saved in:
2
Opportunism and conflict as precursors of non-economic and economic satisfaction outcomes in seller-customer business relationships
Høgevold, Nils
;
Svensson, Göran
;
Roberts-Lombard, Mornay
- In:
Journal of business-to-business marketing
27
(
2020
)
4
,
pp. 375-395
Persistent link: https://www.econbiz.de/10012392047
Saved in:
3
Customer satisfaction with consumption systems
Bindroo, Vishal
;
Mariadoss, Babu John
;
Echambadi, Raj
; …
- In:
Journal of business-to-business marketing
27
(
2020
)
1
,
pp. 1-17
Persistent link: https://www.econbiz.de/10012196327
Saved in:
4
When does relational exchange matters? : social bond, trust and satisfaction
Shanka, Mesay Sata
;
Buvik, Arnt
- In:
Journal of business-to-business marketing
26
(
2019
)
1
,
pp. 57-74
Persistent link: https://www.econbiz.de/10012196266
Saved in:
5
Validity and reliability of satisfaction as a mediator between quality constructs in manufacturer-supplier relationships through time and across contexts
Padin, Carmen
;
Ferro, Carlos
;
Svensson, Göran
- In:
Journal of business-to-business marketing
24
(
2017
)
1
,
pp. 1-17
Persistent link: https://www.econbiz.de/10011674235
Saved in:
6
Relationship quality in cross-border exchanges : a temporal perspective
Akrout, Houcine
- In:
Journal of business-to-business marketing
21
(
2014
)
3
,
pp. 145-169
Persistent link: https://www.econbiz.de/10010465723
Saved in:
7
Aligning company and dealer perspectives in corporate branding : implications for dealer satisfaction and commitment
Anisimova, Tatiana
;
Mavondo, Felix
- In:
Journal of business-to-business marketing
21
(
2014
)
1
,
pp. 35-56
Persistent link: https://www.econbiz.de/10010343524
Saved in:
8
A reconceptualization of manufacturers' service strategies
Raddats, Chris
;
Kowalkowski, Christian
- In:
Journal of business-to-business marketing
21
(
2014
)
1
,
pp. 19-34
Persistent link: https://www.econbiz.de/10010343529
Saved in:
9
Contractual satisfaction : the Polish and Tanzanian perspectives
Chao, Emmanuel
;
Andersen, Otto
- In:
Journal of business-to-business marketing
20
(
2013
)
3
,
pp. 155-173
Persistent link: https://www.econbiz.de/10010187439
Saved in:
10
Disintermediation in business-to-business service channels : mechanisms and challenges
Nordin, Fredrik
;
Brozovic, Danilo
;
Holmlund, Maria
- In:
Journal of business-to-business marketing
20
(
2013
)
4
,
pp. 179-192
Persistent link: https://www.econbiz.de/10010228322
Saved in:
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