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~isPartOf:"Econometric Institute research papers"
~isPartOf:"Industrial relations : a journal of economy & society"
~isPartOf:"Manufacturing & service operations management : M & SOM"
~person:"Bhulai, Sandjai"
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Bhulai, Sandjai
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Econometric Institute research papers
Industrial relations : a journal of economy & society
Manufacturing & service operations management : M & SOM
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Simple methods for shift scheduling in multiskill call centers
Bhulai, Sandjai
;
Koole, Ger M.
;
Pot, Auke
- In:
Manufacturing & service operations management : M & SOM
10
(
2008
)
3
,
pp. 411-420
Persistent link: https://www.econbiz.de/10003747824
Saved in:
2
A simple staffing method for multiskill call centers
Pot, Auke
;
Bhulai, Sandjai
;
Koole, Ger M.
- In:
Manufacturing & service operations management : M & SOM
10
(
2008
)
3
,
pp. 421-428
Persistent link: https://www.econbiz.de/10003747828
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