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~isPartOf:"Economics of education review"
~isPartOf:"International journal of quality and service sciences"
~isPartOf:"Total quality management & business excellence"
~subject:"Hochschule"
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Search: subject_exact:"Qualität von Dienstleistungen"
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Hochschule
Dienstleistungsqualität
278
Service quality
278
Customer satisfaction
108
Kundenzufriedenheit
108
Quality management
75
Qualitätsmanagement
75
Consumer behaviour
50
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service quality
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Measurement
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Berbegal-Mirabent, Jasmina
2
Marimon, Frederic
2
Mas-Machuca, Marta
2
Abd Al-Aziz Hamed Al-Refaei
1
Abdul Rahim Zumrah
1
Abdulmajid Mohammed Aldaba
1
Al-Kilani, Mohammad Hani
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Black, Sandra E.
1
Chan, Alan
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Cini, Daniela
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1
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1
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1
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1
González Echavarría, Favián
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Llach, Josep
1
Long, Mark C.
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Lukić, Nemanja
1
Lukić, Vesna Rodić
1
Lycke, Liselott
1
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Economics of education review
International journal of quality and service sciences
Total quality management & business excellence
Journal of marketing for higher education
23
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
22
Beiträge zur Hochschulpolitik
19
The TQM journal : the international review of organizational improvement
14
NBER Working Paper
13
NBER working paper series
13
Working paper / National Bureau of Economic Research, Inc.
12
International review on public and non-profit marketing
11
Discussion paper series / IZA
10
Services marketing quarterly
9
CESifo working papers
6
Education economics
6
IZA Discussion Paper
6
Journal of Asian finance, economics and business : JAFEB
6
Cogent business & management
5
European research studies
5
Journal of human resources : JHR
5
Foundations of Management : the journal of Warsaw University of Technology
4
International journal of productivity and quality management : IJPQM
4
International journal of public sector management : IJPSM
4
International journal of services, economics and management
4
Projekt Qualitätssicherung
4
Quality management journal : QMJ
4
Australasian marketing journal
3
Baltic Journal of Economic Studies
3
Dienstleistungsorientierung in der universitären Ausbildung : mehr Qualität im betriebswirtschaftlichen Studium ; Festschrift für Prof. Dr. Ursula Hansen zum 60. Geburtstag
3
International business and economics research journal
3
International journal of business excellence : IJBEX
3
International journal of business information systems : IJBIS
3
International journal of economic perspectives : IJEP
3
International journal of education economics and development : IJEED
3
International journal of services and operations management : IJSOM
3
Problems and perspectives in management : PPM ; international research journal
3
Socio-economic planning sciences : the international journal of public sector decision-making
3
The service industries journal
3
Wegweiser ... Qualitätssicherung an Hochschulen : Projekt Qualitätsmanagement
3
Amfiteatru economic : an economic and business research periodical
2
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ECONIS (ZBW)
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1
Determinants of customer-perceived service quality in higher education : the roles of job satisfaction and organizational commitment
Abd Al-Aziz Hamed Al-Refaei
;
Hairuddin Mohd Ali
; …
- In:
International journal of quality and service sciences
16
(
2024
)
1
,
pp. 1-18
Persistent link: https://www.econbiz.de/10014514103
Saved in:
2
Who benefits from tuition-free, top-quality universities? : evidence from Brazil
Duryea, Suzanne
;
Ribas, Rafael Pérez
;
Sampaio, Breno
; …
- In:
Economics of education review
95
(
2023
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014462688
Saved in:
3
A psychometric data science approach to study latent variables : a case of class quality and student satisfaction
Pérez Rave, Jorge Iván
;
Jaramillo Álvarez, Gloria …
- In:
Total quality management & business excellence
33
(
2022
)
13
,
pp. 1547-1572
Persistent link: https://www.econbiz.de/10013415851
Saved in:
4
Exploring factors influencing service trade-offs in the higher education sector : evidence from Malaysia
Saravanan Raman
;
Mohd Suki, Norazah
;
Lee Heng Wei
; …
- In:
International journal of quality and service sciences
14
(
2022
)
4
,
pp. 555-575
Persistent link: https://www.econbiz.de/10013454241
Saved in:
5
Quality measures in higher education : Norwegian evidence
Falch, Torberg
;
Iversen, Jon Marius Vaag
;
Nyhus, Ole Henning
- In:
Economics of education review
87
(
2022
),
pp. 1-17
Persistent link: https://www.econbiz.de/10013198225
Saved in:
6
Fulfilment of expectations on students' perceived quality in the Catalan higher education system
Marimon, Frederic
;
Mas-Machuca, Marta
; …
- In:
Total quality management & business excellence
31
(
2020
)
5
,
pp. 483-502
Persistent link: https://www.econbiz.de/10012256620
Saved in:
7
Choosing differently? : college application behavior and the persistence of educational advantage
Delaney, Judith
;
Devereux, Paul J.
- In:
Economics of education review
77
(
2020
),
pp. 1-18
Persistent link: https://www.econbiz.de/10012486586
Saved in:
8
Development of engineering education service quality model from faculty perspective
Lakal, Narendra
;
Joshi, Kanchan
;
Jain, Karuna
- In:
Total quality management & business excellence
31
(
2020
)
13
,
pp. 1442-1453
Persistent link: https://www.econbiz.de/10012312236
Saved in:
9
Assessment of student satisfaction model : evidence of Western Balkans
Lukić, Vesna Rodić
;
Lukić, Nemanja
- In:
Total quality management & business excellence
31
(
2020
)
13
,
pp. 1506-1518
Persistent link: https://www.econbiz.de/10012312240
Saved in:
10
UnivQual : a holistic scale to assess student perceptions of service quality at universities
Marimon, Frederic
;
Mas-Machuca, Marta
; …
- In:
Total quality management & business excellence
30
(
2019
)
2
,
pp. 184-200
Persistent link: https://www.econbiz.de/10012199738
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