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~isPartOf:"Electronic Services"
~isPartOf:"Journal of travel and tourism marketing"
~subject:"Relationship marketing"
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Economics and the Internet : proceedings from the Third Berlin Internet Economics Workshop ; Berlin, June 2000
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Innovationen im E-Business : die 5. Paderborner Frühjahrstagung des Fraunhofer-Anwendungszentrums für Logistikorientierte Betriebswirtschaft wurde am 10. April 2003 ausgerichtet...
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Innovationen und Konzepte für die Bank der Zukunft : mit modernen Vertriebslösungen und optimierten Wertschöpfungsprozessen künftigen Herausforderungen begegnen
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Customer roles in self-service technology encounters in a tourism context
Kelly, Petranka
;
Lawlor, Jennifer
;
Mulvey, Michael S.
- In:
Journal of travel and tourism marketing
34
(
2017
)
1/3
,
pp. 222-238
Persistent link: https://www.econbiz.de/10011669970
Saved in:
2
Elektronische Kundendialoge als Element elektronischer Dienstleistungen : Vorschlag einer Systematisierung und Ableitung von Konsequenzen für Automatisierung und Selbstbedienung
Meißner, Harald
- In:
Electronic Services
,
(pp. 295-320)
.
2002
Persistent link: https://www.econbiz.de/10001652825
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