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~isPartOf:"Electronic commerce research"
~subject:"Deutschland"
~subject:"E-commerce"
~subject:"Online-Handel"
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Deutschland
E-commerce
Online-Handel
Beziehungsmarketing
28
Relationship marketing
28
Consumer behaviour
16
Konsumentenverhalten
16
Online retailing
15
Electronic Commerce
14
Social Web
8
Social web
8
Internet marketing
7
Online-Marketing
7
Customer satisfaction
6
Kundenzufriedenheit
6
Confidence
5
Customer integration
5
Dienstleistungsqualität
5
Kundenintegration
5
Service quality
5
Vertrauen
5
Website
4
Brand management
3
Customer engagement
3
Customer value
3
Data Mining
3
Data mining
3
Einzelhandel
3
Internet
3
Kundenwert
3
Lieferantenmanagement
3
Markenführung
3
Personalisierung
3
Personalization
3
Retail trade
3
Supplier relationship management
3
B2C e-commerce
2
Bank
2
Betriebliche Wertschöpfung
2
Big data
2
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2
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16
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English
16
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Martinez, Luis F.
2
Aham-Anyanwu, Nnanyelugo
1
Barrutia, José M.
1
Brengman, Malaika
1
Chan, Felix Tung Sun
1
Chen, Anran
1
Chen, Runyu
1
Darzentas, Jenny S.
1
Du, Juan
1
Echebarria, Carmen
1
Guo, Haiyan
1
Hartmann, Michael
1
Hoang, Duc
1
Hu, Fengying
1
Hu, Xiangpei
1
Jiang, Tao
1
Jing, Nan
1
Karimov, Farhod P.
1
Ke, Dan
1
Klein, Katharina
1
Koch, Christian
1
Kousi, Sofia
1
Koutsabasis, Panayiotis
1
Lee, Sang Bong
1
Li, Honglei
1
Li, Xiaoyu
1
Luo, Xin
1
Paredes, Mario R.
1
Pee, L. G.
1
Ruan, Junhu
1
Shi, Yan
1
Shi, Yuhan
1
Spyrou, Thomas
1
Stavrakis, Modestos
1
Su, Chenting
1
Sugumaran, Vijayan
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Suh, Taewon
1
Tevrizci, Cemal
1
Tian, Song-ling
1
Viorres, Nikos
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Electronic commerce research
SpringerLink / Bücher
105
Journal of retailing and consumer services
94
Gabler Edition Wissenschaft
62
Journal of business research : JBR
45
International journal of electronic customer relationship management : IJECRM
43
Springer eBook Collection / Business and Economics
43
International journal of electronic marketing and retailing : IJEMR
25
International journal of internet marketing and advertising : IJIMA
23
Industrial marketing management : the international journal for industrial and high-tech firms
21
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
21
International journal of business information systems : IJBIS
20
International journal of retail & distribution management
19
Jahrbuch der Absatz- und Verbrauchsforschung
19
Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen
19
Reihe: Wissenschaftliche Arbeitspapiere / W / Institut für Marktorientierte Unternehmensführung, Universität Mannheim
19
Die Bank
18
Europäische Hochschulschriften / 5
18
International journal of e-business research : an official publication of the Information Resources Management Association
17
Journal of electronic commerce research : JECR
17
Journal of internet commerce
17
Asia Pacific journal of marketing and logistics
16
Hamburger Schriften zur Marketingforschung
16
Handelsforschung
16
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
16
Journal of retailing
16
Neue betriebswirtschaftliche Forschung : Nbf
16
The journal of business & industrial marketing
16
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
15
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
15
The service industries journal
15
International journal of electronic commerce : IJEC
14
Kundenorientierung im Touristikmanagement
14
Gabler-Edition Wissenschaft
13
International journal of retail and distribution management
13
Psychology & marketing
13
Marketing : ZFP ; journal of research and management
12
Wirtschaftswissenschaft
12
Berichte aus der Betriebswirtschaft
11
Electronic Services
11
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ECONIS (ZBW)
16
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1
Importance of the perceived quality of touchpoints for customer journey analysis : evidence from the B2B sector
Koch, Christian
;
Hartmann, Michael
- In:
Electronic commerce research
23
(
2023
)
3
,
pp. 1515-1538
Persistent link: https://www.econbiz.de/10014383044
Saved in:
2
Online customer engagement in the post-pandemic scenario : a hybrid thematic analysis of the luxury fashion industry
Hoang, Duc
;
Kousi, Sofia
;
Martinez, Luis F.
- In:
Electronic commerce research
23
(
2023
)
3
,
pp. 1401-1428
Persistent link: https://www.econbiz.de/10014383026
Saved in:
3
Configuring managerial factors to enhance omnichannel experience and customer engagement behaviors for a solid loyalty loop
Suh, Taewon
;
Lee, Sang Bong
- In:
Electronic commerce research
23
(
2023
)
3
,
pp. 1591-1619
Persistent link: https://www.econbiz.de/10014383098
Saved in:
4
Information services and omnichannel retailing strategy choices of e-commerce platforms with supplier competition
Hu, Fengying
;
Zhou, Zhenglong
- In:
Electronic commerce research
23
(
2023
)
4
,
pp. 2647-2689
Persistent link: https://www.econbiz.de/10014418187
Saved in:
5
The impact of anthropomorphism on customer satisfaction in chatbot commerce : an experimental study in the food sector
Klein, Katharina
;
Martinez, Luis F.
- In:
Electronic commerce research
23
(
2023
)
4
,
pp. 2789-2825
Persistent link: https://www.econbiz.de/10014418214
Saved in:
6
Scenario based e-commerce recommendation algorithm based on customer interest in Internet of things environment
Wu, Xiao-qiang
;
Zhang, Lei
;
Tian, Song-ling
;
Wu, Lan
- In:
Electronic commerce research
21
(
2021
)
3
,
pp. 689-705
Persistent link: https://www.econbiz.de/10012698205
Saved in:
7
An extended Bass Model on consumer quantity of B2C commerce platforms
Li, Xiaoyu
;
Yuan, Jiahong
;
Shi, Yan
;
Wang, Tianteng
; …
- In:
Electronic commerce research
20
(
2020
)
3
,
pp. 609-628
Persistent link: https://www.econbiz.de/10012287521
Saved in:
8
Measuring e-service quality and its importance to customer satisfaction and loyalty : an empirical study in a telecom setting
Zhou, Ronggang
;
Wang, Xiaorui
;
Shi, Yuhan
;
Zhang, Renqian
; …
- In:
Electronic commerce research
19
(
2019
)
3
,
pp. 477-499
Persistent link: https://www.econbiz.de/10012099746
Saved in:
9
Personalized recommendation based on customer preference mining and sentiment assessment from a Chinese e-commerce website
Jing, Nan
;
Jiang, Tao
;
Du, Juan
;
Sugumaran, Vijayan
- In:
Electronic commerce research
18
(
2018
)
1
,
pp. 159-179
Persistent link: https://www.econbiz.de/10011813179
Saved in:
10
The determinants of online customer ratings: a combined domain ontology and topic text analytics approach
Chen, Runyu
;
Xu, Wei
- In:
Electronic commerce research
17
(
2017
)
1
,
pp. 31-50
Persistent link: https://www.econbiz.de/10011699090
Saved in:
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