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~isPartOf:"Electronic commerce research and applications"
~isPartOf:"International journal of hospitality management"
~subject:"Dienstleistungsqualität"
~subject:"Soziales Netzwerk"
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Dienstleistungsqualität
Soziales Netzwerk
Social Web
126
Social web
126
Internet marketing
53
Online-Marketing
53
Consumer behaviour
40
Konsumentenverhalten
40
Viral marketing
40
Virales Marketing
40
Hotel industry
36
Hotellerie
36
Online retailing
30
Online-Handel
30
Social network
26
Social media
22
E-commerce
18
Electronic Commerce
18
Gastronomie
17
Online reviews
17
Restaurant industry
17
Customer satisfaction
13
Kundenzufriedenheit
13
Beziehungsmarketing
12
Relationship marketing
12
Confidence
11
Personalisierung
11
Personalization
11
Vertrauen
11
Brand management
10
Markenführung
10
Social relations
10
Soziale Beziehungen
10
Social commerce
9
Facebook
8
Service quality
7
TripAdvisor
7
Brand image
6
Emotion
6
Markenimage
6
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Undetermined
17
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Article
33
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Article in journal
33
Aufsatz in Zeitschrift
33
Language
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English
33
Author
All
Wong, IpKin Anthony
4
Yang, Fiona X.
4
Law, Chun Hung Roberts
2
Westland, Christopher
2
Adler, Jami
1
Aggarwal, Charu C.
1
Antipov, Evgeny A.
1
Brymer, Robert A.
1
Bulchand-Gidumal, Jacques
1
Casaló, Luis V.
1
Chalkiti, Kalotina
1
Chang, Ching-Hui
1
Chen, Yen-liang
1
Cheng, Mingming
1
Chiou, Jyh-shen
1
Clarke, Theresa B.
1
Ekinci, Yuksel
1
Fakhreddin, Farbod
1
Flavián Blanco, Carlos
1
Foroudi, Pantea
1
García-Morales, Víctor J.
1
Garrido-Moreno, Aurora
1
González López-Valcárcel, Beatriz
1
Guinalíu, Miguel
1
Guo, Xiaoshu
1
Guo, Xitong
1
Ha, Erin Younhee
1
Hsiao, Cheng-chieh
1
Janakiraman, Ramkumar
1
Jang, Soocheong
1
Jheng, Ru-Yun
1
Kim, Do-hoon
1
Kim, DongHee
1
Kim, Woo Gon
1
King, Stephen
1
Ko, Hsiu-Chia
1
Lau, Raymond Yiu Keung
1
Lee, Heejung
1
Li, Gang
1
Li, Hengyun
1
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Published in...
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Electronic commerce research and applications
International journal of hospitality management
Journal of business research : JBR
60
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
52
Technological forecasting & social change : an international journal
50
Management science : journal of the Institute for Operations Research and the Management Sciences
26
Journal of management information systems : JMIS
24
Journal of retailing and consumer services
24
International journal of business information systems : IJBIS
23
Information systems research : ISR
22
Electronic commerce research
20
SpringerLink / Bücher
20
Management information systems : mis quarterly
17
International journal of networking and virtual organisations : IJNVO
16
International journal of internet marketing and advertising : IJIMA
14
Journal of organizational computing and electronic commerce
14
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
14
Tourism management : research, policies, practice
12
Cogent business & management
11
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
11
Journal of marketing management : MM
11
Computational & mathematical organization theory
10
International journal of e-business research : an official publication of the Information Resources Management Association
10
Journal of electronic commerce research : JECR
10
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
10
MIS quarterly
10
The service industries journal
10
Working paper
10
Business horizons
9
Industrial marketing management : the international journal for industrial and high-tech firms
9
Journal of global information management
9
Journal of hospitality marketing & management
9
Journal of internet commerce
9
Psychology & marketing
9
Research
9
CESifo working papers
8
Decision support systems : DSS ; the international journal
8
IEEE transactions on engineering management : EM
8
Information technology and management
8
International journal of contemporary hospitality management
8
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ECONIS (ZBW)
33
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1
What happens on Facebook stays on Facebook? : virtual surface acting in cyberspace-workplace relationship transition
Yang, Fiona X.
;
Li, Xiangping
;
Wong, IpKin Anthony
- In:
International journal of hospitality management
114
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014439923
Saved in:
2
Let me engage you : peer engagement behaviour on peer-to-peer platforms
Marvi, Reza
;
Foroudi, Pantea
;
Fakhreddin, Farbod
- In:
International journal of hospitality management
115
(
2023
),
pp. 1-20
Persistent link: https://www.econbiz.de/10014487582
Saved in:
3
Power of apologetic responses in online travel community
Guo, Xiaoshu
;
Ye, Qiang
;
Law, Chun Hung Roberts
;
Liang, Sai
- In:
International journal of hospitality management
103
(
2022
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013209274
Saved in:
4
Understanding service attributes of robot hotels : a sentiment analysis of customer online reviews
Luo, Jian Ming
;
Vu, Huy Quan
;
Li, Gang
;
Law, Chun Hung …
- In:
International journal of hospitality management
98
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013198484
Saved in:
5
Too close to work together? : identity conflicts induced by coworker friendships in cyberspace
Yang, Fiona X.
;
Xu, Yueying
;
Wong, IpKin Anthony
- In:
International journal of hospitality management
99
(
2021
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013327974
Saved in:
6
Restaurant chain's corporate social responsibility messages on social networking sites : the role of social distance
Sung, Kyongsik
;
Tao, Chen-Wei
;
Slevitch, Lisa
- In:
International journal of hospitality management
85
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012241336
Saved in:
7
Spanning across the boundary of Airbnb host community : a network perspective
Cheng, Mingming
;
Zhang, Guojie
;
Wong, IpKin Anthony
- In:
International journal of hospitality management
89
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012293737
Saved in:
8
Social media friending in building coworker guanxi : a study in the hotel industry
Yang, Fiona X.
- In:
International journal of hospitality management
84
(
2020
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012146214
Saved in:
9
How do cyberspace friendships transition to favorable workplace outcomes? : the self-team joint influence
Yang, Fiona X.
;
Wong, IpKin Anthony
- In:
International journal of hospitality management
85
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012241442
Saved in:
10
Projecting service quality : the effects of social media reviews on service perception
Ha, Erin Younhee
;
Lee, Heejung
- In:
International journal of hospitality management
69
(
2018
),
pp. 132-141
Persistent link: https://www.econbiz.de/10011821914
Saved in:
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