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~isPartOf:"Electronic commerce research and applications"
~isPartOf:"International journal of networking and virtual organisations : IJNVO"
~subject:"Customer satisfaction"
~subject:"Vertrauen"
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Customer satisfaction
Vertrauen
E-commerce
121
Electronic Commerce
121
Online retailing
74
Online-Handel
74
Consumer behaviour
41
Konsumentenverhalten
41
Internet
22
Social Web
20
Social web
20
Confidence
19
China
18
Beziehungsmarketing
15
Relationship marketing
15
Internet marketing
13
Online-Marketing
13
Dienstleistungsqualität
11
Kundenzufriedenheit
11
Service quality
11
Data protection
10
Data security
10
Datenschutz
10
Datensicherheit
10
Einzelhandel
9
Internet-Auktion
9
Online auction
9
Retail trade
9
Viral marketing
9
Virales Marketing
9
Digital platform
8
Digitale Plattform
8
Lieferantenmanagement
8
Personalisierung
8
Personalization
8
Supplier relationship management
8
Website
8
Auction theory
7
Auktionstheorie
7
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7
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29
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Kim, Changsu
2
Bian, Jing
1
Bos, Joost van den
1
Bussotti, Paolo
1
Cebi, Selcuk
1
Chen, Kuanchin
1
Cohen, Robin
1
Corbitt, Brian
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Datta, Anwitaman
1
Ding, Cherng G.
1
Edelman, Benjamin
1
Fan, Chang
1
Fernández-Sabiote, Estela
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1
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Giuli, Dino
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Gupta, Sumeet
1
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Huang, Qiuping
1
Ignatiadis, Ioannis
1
Izquierdo, Carmen Camarero
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Kerkhof, Peter
1
Kim, Hee-woong
1
Kim, Jongheon
1
Lee, Jihyun
1
Lee, Yoon Jung
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Lee, Yuri
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Li, Hongxiu
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1
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Electronic commerce research and applications
International journal of networking and virtual organisations : IJNVO
Journal of retailing and consumer services
117
International journal of electronic marketing and retailing : IJEMR
43
Journal of internet commerce
42
Journal of business research : JBR
39
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
31
International journal of business information systems : IJBIS
28
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
28
Cogent business & management
24
Electronic commerce research
24
Information systems and e-business management : ISeB
23
International journal of electronic customer relationship management : IJECRM
23
International journal of e-business research : an official publication of the Information Resources Management Association
22
Journal of electronic commerce research : JECR
21
International journal of hospitality management
20
International journal of internet marketing and advertising : IJIMA
18
International journal of retail & distribution management
18
Asia Pacific journal of marketing and logistics
17
Tourism management : research, policies, practice
17
Journal of organizational computing and electronic commerce
16
International journal of electronic commerce : IJEC
15
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
15
Psychology & marketing
15
International journal of electronic business
14
International journal of retail and distribution management
14
Journal of travel and tourism marketing
14
Electronic markets : the international journal on networked business
13
The service industries journal
13
Journal of retailing
12
Journal of hospitality marketing & management
11
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
11
Journal of management information systems : JMIS
11
Technological forecasting & social change : an international journal
11
The journal of services marketing
11
Information systems research : ISR
10
International journal of electronic business : IJEB
10
Journal of marketing management : MM
10
Service business
10
The international review of retail, distribution and consumer research
10
International journal of contemporary hospitality management
9
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ECONIS (ZBW)
29
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29
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1
Understanding the WOM behaviour of e-service users : an empirical study in online travel services
Li, Hongxiu
;
Suomi, Reima
- In:
International journal of networking and virtual …
16
(
2016
)
3
,
pp. 221-235
Persistent link: https://www.econbiz.de/10011654293
Saved in:
2
Empirical research on the impact of network externalities on online loyalty in B2B platforms
Li, Li
;
Wu, Xiaoli
;
Zhang, Yue
;
Zhao, Jie
- In:
International journal of networking and virtual …
15
(
2015
)
2/3
,
pp. 185-199
Persistent link: https://www.econbiz.de/10011440071
Saved in:
3
When trust and distrust collide online : the engenderment and role of consumer ambivalence in online consumer behavior
Moody, Gregory D.
;
Galletta, Dennis F.
;
Lowry, Paul Benjamin
- In:
Electronic commerce research and applications
13
(
2014
)
4
,
pp. 266-282
Persistent link: https://www.econbiz.de/10011348318
Saved in:
4
A quality evaluation model for the design quality of online shopping websites
Cebi, Selcuk
- In:
Electronic commerce research and applications
12
(
2013
)
2
,
pp. 124-135
Persistent link: https://www.econbiz.de/10010504882
Saved in:
5
Mobile phone customer retention strategies and Chinese e-commerce
Peng, Jianping
;
Quan, Jing
;
Zhang, Shaoling
- In:
Electronic commerce research and applications
12
(
2013
)
5
,
pp. 321-327
Persistent link: https://www.econbiz.de/10010505472
Saved in:
6
Quality management of B2C e-commerce service based on human factors engineering
Zuo, Wenming
;
Huang, Qiuping
;
Fan, Chang
;
Zhang, Zhenpeng
- In:
Electronic commerce research and applications
12
(
2013
)
5
,
pp. 309-320
Persistent link: https://www.econbiz.de/10010505473
Saved in:
7
How does background music tempo work for online shopping?
Ding, Cherng G.
;
Lin, Chien-hung
- In:
Electronic commerce research and applications
11
(
2012
)
1/6
,
pp. 299-307
Persistent link: https://www.econbiz.de/10009730236
Saved in:
8
Which is more important in Internet shopping, perceived price or trust?
Kim, Hee-woong
;
Xu, Yunjie
;
Gupta, Sumeet
- In:
Electronic commerce research and applications
11
(
2012
)
1/6
,
pp. 241-252
Persistent link: https://www.econbiz.de/10009730244
Saved in:
9
Consumers rule : how consumer reviews influence perceived trustworthiness of online stores
Utz, Sonja
;
Kerkhof, Peter
;
Bos, Joost van den
- In:
Electronic commerce research and applications
11
(
2012
)
1/6
,
pp. 49-58
Persistent link: https://www.econbiz.de/10009730287
Saved in:
10
Exogenous coalition formation in the e-marketplace based on geographical proximity
Michalak, Tomasz
;
Tyrowicz, Joanna
;
McBurney, Peter
; …
- In:
Electronic commerce research and applications
8
(
2009
)
1/6
,
pp. 203-223
Persistent link: https://www.econbiz.de/10003958317
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