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~isPartOf:"Enlightening tourism : ET ; a pathmaking journal"
~subject:"Innovation"
~type_genre:"Aufsatz in Zeitschrift"
~type_genre:"Case study"
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Dienstleistungsqualität
12
Service quality
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Customer satisfaction
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Consumer behaviour
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Hotellerie
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Aufsatz in Zeitschrift
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Al-Ababneh, Mukhles M.
1
Al-Badarneh, Mohammad B.
1
Al-Sabi, Samer M.
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Masadeh, Mousa A.
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Sarangal, Rajani Kumari
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Enlightening tourism : ET ; a pathmaking journal
Journal of business research : JBR
10
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
8
Journal of Contemporary Issues in Business and Government
7
The journal of services marketing
6
The service industries journal
6
International journal of hospitality management
5
Journal of service management
5
International journal of innovation management
4
Journal of service research : JSR
4
Service business
4
The journal of business & industrial marketing
4
AMS review : official publication of the Academy of Marketing Science
3
International journal of contemporary hospitality management
3
International journal of quality and service sciences
3
International journal of services and operations management : IJSOM
3
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
3
Journal of retailing and consumer services
3
Journal of the Academy of Marketing Science
3
Public management review
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Technological forecasting & social change : an international journal
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Total quality management & business excellence
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Benchmarking : an international journal
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European journal of marketing : EJM
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European review of service economics and management
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Industrial marketing management : the international journal for industrial and high-tech firms
2
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
2
International journal of business and globalisation : IJBG
2
International journal of business excellence
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International journal of business innovation and research : IJBIR
2
International journal of innovation and technology management
2
International journal of quality innovation
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International journal of services technology and management
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International journal of services, economics and management
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Journal of health organization and management
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Journal of hospitality marketing & management
2
LogForum : elektroniczne czasopismo naukowe z dziedziny logistyki
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Quality management journal : QMJ
2
Research policy : policy, management and economic studies of science, technology and innovation
2
Technovation : the international journal of technological innovation, entrepreneurship and technology management
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Achieving service recovery through service innovation : the critical role of employee empowerment
Al-Ababneh, Mukhles M.
;
Masadeh, Mousa A.
;
Al-Sabi, Samer M.
- In:
Enlightening tourism : ET ; a pathmaking journal
11
(
2021
)
1
,
pp. 40-88
Persistent link: https://www.econbiz.de/10012583799
Saved in:
2
Mediating role of customer experience between innovation and performance : a study of Quick Service Restaurants (QSRs)
Singh, Rajesh
;
Sarangal, Rajani Kumari
;
Sharma, Priyanka
- In:
Enlightening tourism : ET ; a pathmaking journal
10
(
2020
)
2
,
pp. 239-269
Persistent link: https://www.econbiz.de/10012583749
Saved in:
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