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~isPartOf:"EuroMed journal of business"
~isPartOf:"Journal of business research : JBR"
~person:"Liang, Dapeng"
~subject:"Customer satisfaction"
~subject:"Dienstleistungsqualität"
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Service quality and customer switching behavior in China's mobile phone service sector
Liang, Dapeng
;
Ma, Zhenzhong
;
Qi, Liyun
- In:
Journal of business research : JBR
66
(
2013
)
8
,
pp. 1161-1167
Persistent link: https://www.econbiz.de/10009756115
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