//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"European journal of marketing : EJM"
~isPartOf:"Handbuch Kundenmanagement : Anforderungen, Prozesse, Zufriedenheit, Bindung und Wert von Kunden"
~person:"Braekler, Michael"
~person:"Butaney, Gul T."
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Kundenmanagement"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Beziehungsmarketing
2
Relationship marketing
2
Automotive industry
1
BMW Group
1
Consumer behaviour
1
Customer satisfaction
1
Deutschland
1
Dienstleistungsqualität
1
E-retailing
1
E-servicscapes
1
Einzelhandel
1
Germany
1
Internet marketing
1
Kfz-Industrie
1
Konsumentenverhalten
1
Kundenzufriedenheit
1
Loyalty
1
Online retailing
1
Online-Handel
1
Online-Marketing
1
Retail trade
1
Service quality
1
Stickiness
1
Structural equation model
1
Structural equation modelling
1
Strukturgleichungsmodell
1
Viral marketing
1
Virales Marketing
1
Website
1
Website quality
1
more ...
less ...
Type of publication
All
Article
2
Type of publication (narrower categories)
All
Article in journal
1
Aufsatz im Buch
1
Aufsatz in Zeitschrift
1
Book section
1
Case study
1
Fallstudie
1
Language
All
German
1
English
1
Author
All
Braekler, Michael
Butaney, Gul T.
Töpfer, Armin
20
Dagger, Tracey S.
4
He, Hongwei
3
Bruhn, Manfred
2
De Chernatony, Leslie
2
Grönroos, Christian
2
Guenzi, Paolo
2
Günther, Swen
2
Harris, Lloyd C.
2
Maklan, Stan
2
Paulssen, Marcel
2
Phau, Ian
2
Roulet, Raphael
2
Silbermann, Steffen
2
Vlachos, Pavlos A.
2
Zhu, Weichun
2
Abosag, Ibrahim
1
Anastasiadou, Kyriaki
1
Anaza, Nwamaka A.
1
Andrews, Lynda
1
Anker, Thomas Boysen
1
Arndt, Dirk
1
Ashkanasy, Neal M.
1
Aurier, Philippe
1
Babakus, Emin
1
Baker, Brent L.
1
Balaji, M. S.
1
Balmer, John M. T.
1
Beckett, Nigel P.
1
Bell, John E.
1
Berezan, Orie
1
Bijmolt, Tammo H. A.
1
Birgelen, Marcel van
1
Bridger, Emma K.
1
Brun, Isabelle
1
Buchner, Reinhart
1
Buil, Isabel
1
Burmann, Christoph
1
more ...
less ...
Published in...
All
European journal of marketing : EJM
Handbuch Kundenmanagement : Anforderungen, Prozesse, Zufriedenheit, Bindung und Wert von Kunden
Best practice der Markenführung
1
Journal of strategic marketing
1
The journal of current research in global business : JCRGB
1
Source
All
ECONIS (ZBW)
2
Showing
1
-
2
of
2
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
The mediating impact of stickiness and loyalty on word-of-mouth promotion of retail websites : a consumer perspective
Roy, Sanjit Kumar
;
Lassar, Walfried M.
;
Butaney, Gul T.
- In:
European journal of marketing : EJM
48
(
2014
)
9/10
,
pp. 1828-1849
Persistent link: https://www.econbiz.de/10010429758
Saved in:
2
Erfolgreiches Customer Relationship Management bei der BMW Group Deutschland
Braekler, Michael
;
Wortmann, Ulrike
- In:
Handbuch Kundenmanagement : Anforderungen, Prozesse, …
,
(pp. 755-771)
.
2008
Persistent link: https://www.econbiz.de/10003708699
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->