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~isPartOf:"European journal of marketing : EJM"
~isPartOf:"Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group"
~subject:"Dienstleistungsqualität"
~subject:"Online-Handel"
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Dienstleistungsqualität
Online-Handel
Website
47
Consumer behaviour
26
Konsumentenverhalten
26
Online retailing
23
E-commerce
17
Electronic Commerce
17
Internet marketing
15
Online-Marketing
15
Customer satisfaction
11
Kundenzufriedenheit
11
Service quality
7
Benutzerfreundlichkeit
6
Social Web
6
Social web
6
Usability
6
Benutzerschnittstelle
5
Internet
5
User interface
5
Website design
5
Beziehungsmarketing
4
Cognition
4
Empirical method
4
Empirische Methode
4
Experiment
4
Kognition
4
Relationship marketing
4
China
3
Confidence
3
Data Mining
3
Data mining
3
Einzelhandel
3
Emotion
3
Innovation adoption
3
Innovationsakzeptanz
3
Online search
3
Online-Recherche
3
Retail trade
3
Vertrauen
3
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Article
24
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24
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24
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English
24
Author
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Ahn, Tony
1
Ben Mimoun, Mohamed Slim
1
Benavent, Christophe
1
Bilgihan, Anil
1
Brocato, E. Deanne
1
Butaney, Gul T.
1
Che, Tong
1
Chen, Jengchung Victor
1
Cheung, Waiman
1
Chu, Sung-Chi
1
Cobanoglu, Cihan
1
Cyr, Dianne J.
1
Dolen, Willemijn M. van
1
Forgionne, Guisseppi A.
1
Garnier, Marion
1
Ghasemaghaei, Maryam
1
Guimaraes, Tor
1
Guo, Zhiling
1
Han, Ingoo
1
Hassanein, Khaled
1
Head, Milena
1
Herington, Carmel
1
Ho, Kevin K. W.
1
Hostler, R. Eric
1
Hua, Zhongsheng
1
Hui, Yer Van
1
Jones, Mary C.
1
Kozar, Kenneth A.
1
Küster, Inés
1
Ladwein, Richard
1
Lassar, Walfried M.
1
Lee, Younghwa
1
Leung, Lawrence C.
1
Li, Yan
1
Li, Yung-Ming
1
Lim, Eric
1
Lim, Kai Hin
1
Liu, En-Ru
1
Ng, Celeste See-Pui
1
Nusair, Khaldoon
1
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Published in...
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European journal of marketing : EJM
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
Journal of retailing and consumer services
40
International journal of electronic marketing and retailing : IJEMR
23
International journal of business information systems : IJBIS
19
Journal of internet commerce
19
International journal of internet marketing and advertising : IJIMA
15
International journal of retail & distribution management
15
International journal of e-business research : an official publication of the Information Resources Management Association
14
Journal of business research : JBR
13
Electronic commerce research
11
International journal of electronic commerce : IJEC
10
International journal of hospitality management
10
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
10
Journal of travel and tourism marketing
9
The service industries journal
9
Journal of electronic commerce research : JECR
8
Journal of hospitality marketing & management
8
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
7
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
7
Global business review
6
International journal of contemporary hospitality management
6
International journal of public sector performance management : IJPSPM
6
Journal of fashion marketing and management
6
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
6
Tourism management : research, policies, practice
6
Information systems research : ISR
5
International journal of electronic business
5
Journal of global information management : an official publication of the Information Resources Management Association
5
Journal of international consumer marketing
5
Management information systems : mis quarterly
5
Service business
5
Asia Pacific journal of marketing and logistics
4
Electronic commerce research and applications
4
Information systems and e-business management : ISeB
4
International journal of quality & reliability management
4
International journal of retail and distribution management
4
Journal of air transport management
4
Journal of organizational computing and electronic commerce
4
Pakistan journal of commerce and social sciences
4
Technological forecasting & social change : an international journal
4
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ECONIS (ZBW)
24
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1
Service quality, perceived value, and citizens' continuous-use intention regarding e-government : empirical evidence from China
Li, Yan
;
Shang, Huping
- In:
Information & management : the internat. journal of …
57
(
2020
)
3
,
pp. 1-15
Persistent link: https://www.econbiz.de/10012249146
Saved in:
2
An investigation into the antecedents of prepurchase online search
Wang, Jingguo
;
Yang, Zhiyong
;
Brocato, E. Deanne
- In:
Information & management : the internat. journal of …
55
(
2018
)
3
,
pp. 285-293
Persistent link: https://www.econbiz.de/10011833862
Saved in:
3
Using the elaboration likelihood model to examine online persuasion through website design
Cyr, Dianne J.
;
Head, Milena
;
Lim, Eric
;
Stibe, Agnis
- In:
Information & management : the internat. journal of …
55
(
2018
)
7
,
pp. 807-821
Persistent link: https://www.econbiz.de/10011931547
Saved in:
4
Who needs to be more visible online? : the value implications of web visibility and firm heterogeneity
Wang, Fang
;
Xu, Bixia
- In:
Information & management : the internat. journal of …
54
(
2017
)
4
,
pp. 506-515
Persistent link: https://www.econbiz.de/10011719976
Saved in:
5
Catch me if you can : online protests on sites powered by user-generated content
Silva, Leiser
;
Panahi, Hesam
- In:
Information & management : the internat. journal of …
54
(
2017
)
1
,
pp. 103-114
Persistent link: https://www.econbiz.de/10011650500
Saved in:
6
The stickiness intention of group-buying websites : the integration of the commitment-trust theory and e-commerce success model
Wang, Wei-Tsong
;
Wang, Yi-Shun
;
Liu, En-Ru
- In:
Information & management : the internat. journal of …
53
(
2016
)
5
,
pp. 625-642
Persistent link: https://www.econbiz.de/10011530473
Saved in:
7
A study on the impact of design attributes on E-payment service utility
See-To, Eric W. K.
;
Ho, Kevin K. W.
- In:
Information & management : the internat. journal of …
53
(
2016
)
5
,
pp. 668-681
Persistent link: https://www.econbiz.de/10011530491
Saved in:
8
Online information quality and consumer satisfaction : the moderating roles of contextual factors - a meta-analysisO
Ghasemaghaei, Maryam
;
Hassanein, Khaled
- In:
Information & management : the internat. journal of …
52
(
2015
)
8
,
pp. 965-981
Persistent link: https://www.econbiz.de/10011416915
Saved in:
9
Applying flow theory to booking experiences : an integrated model in an online service context
Bilgihan, Anil
;
Nusair, Khaldoon
;
Okumus, Fevzi
; …
- In:
Information & management : the internat. journal of …
52
(
2015
)
6
,
pp. 668-678
Persistent link: https://www.econbiz.de/10011376411
Saved in:
10
Antecedents of consumers' intention to revisit an online group-buying website : a transaction cost perspective
Che, Tong
;
Peng, Zeyu
;
Lim, Kai Hin
;
Hua, Zhongsheng
- In:
Information & management : the internat. journal of …
52
(
2015
)
5
,
pp. 588-598
Persistent link: https://www.econbiz.de/10011341608
Saved in:
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